Armory Chrysler Jeep Dodge Ram FIAT of Albany

I had an excellent sales experience with the dealer and would highly recommend to others would highly recommend to others More

Every time I bring a vehicle here I have a wonderful experience with the staff members everybody is so courteous and kind I let all my friends know about Armory Chrysler Jeep Dodge of Albany experience with the staff members everybody is so courteous and kind I let all my friends know about Armory Chrysler Jeep Dodge of Albany More

I appreciate Raymond In service coordinating everything with the technician who discovered the cause of the issues I was having and made the appropriate repairs. I also appreciate Erica in the finance depa with the technician who discovered the cause of the issues I was having and made the appropriate repairs. I also appreciate Erica in the finance department for taking care of my Oil. Change contract needs going the extra mile to see it through! More

The whole experience went very smooth, the gentleman that helped me was very polite & the video he sent was very informative…👍🏾 helped me was very polite & the video he sent was very informative…👍🏾 More

I wish I could give a more positive review. Unfortunately the sales person never gave us a dealer plate to really test drive the vehicle. Due to this we found that the vehicle we purchased had Unfortunately the sales person never gave us a dealer plate to really test drive the vehicle. Due to this we found that the vehicle we purchased had a seized caliper. We brought the jeep back the Monday after purchasing to have caliper and rotor replaced. A job that takes an hour took 3 days. Dealership did not offer a loaner vehicle. We also noted that the drive lock switch was broken and constantly falling out paperwork states the part was ordered. We never heard back. More

There was a maximum of two service advisors during the few times I went there, making it very time-consuming to speak with someone, schedule service, everything. few times I went there, making it very time-consuming to speak with someone, schedule service, everything. More

I was done in a timely manner. And they showed me exactly what was done And they showed me exactly what was done More

Helpful staff especially sales and finance personnel. Answered all my questions during sale and for several days afterwards. Answered all my questions during sale and for several days afterwards. More

Slow service, lack of attention to customers, unorganized. Very bad first impression overall. With an appointment, waited 10-15 minutes to be acknowledged. Then a simple inspection (no issues t unorganized. Very bad first impression overall. With an appointment, waited 10-15 minutes to be acknowledged. Then a simple inspection (no issues took 90 minutes - with that scheduled appointment). Then I had to inquire if my vehicle was finished (I waited there). The service rep couldn't find any record of my car because the person who checked it in left for the day. Another 10 minutes and then finally was able to depart. I will likely not be going back for service there again of any type. More

They took the time to help me purchase my jeep . .they were personable and helpful .they were personable and helpful More