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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

September 15, 2024

Excellent experience. Very friendly and had the customers best interest a priority. Very satisfied customer. More

by ATANNATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Brian Walts, Lisa Stewart
Sep 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

September 14, 2024

Jerome is nothing short of amazing when it comes time to make a deal. Answers any questions I might have and is always willing to explain whatever I don’t understand. I fully believe he has his customers be More

by AMANDAZIMERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Sep 15, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Amanda, It's great to hear that Jermone was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

September 13, 2024

Great Salesman Dave and Service Paul , took Great care of my wife’s problem with her new jeep . More

by DECCLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
Sep 15, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear Dave, Paul, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

September 13, 2024

always very kind and helpful. Willing to go that extra mile! Perfect in every way! More

by BIITTIG.LINDA
Recommend Dealer
Yes
Employees Worked With
Service person? Just wonderful!
Sep 15, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Linda, Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

September 12, 2024

I had an excellent sales experience with the dealer and would highly recommend to others More

by CPL0
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

September 12, 2024

Every time I bring a vehicle here I have a wonderful experience with the staff members everybody is so courteous and kind I let all my friends know about Armory Chrysler Jeep Dodge of Albany More

by stanleyjacksonsmith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Sep 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much, Stanley, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

September 11, 2024

I appreciate Raymond In service coordinating everything with the technician who discovered the cause of the issues I was having and made the appropriate repairs. I also appreciate Erica in the finance depa More

by rferraino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Finance department, Raymond service department
Sep 11, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks a bunch for leaving us a review! Raymond, Erica, and the entire team hope to serve you again at Armory CDJR of Albany!

September 11, 2024

The whole experience went very smooth, the gentleman that helped me was very polite & the video he sent was very informative…👍🏾 More

by ppypi33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's wonderful to hear! We're so glad you had a great experience with our team at Armory CDJR of Albany. If you need anything else or have questions further down the road, please feel free to reach out or visit us. Until next time, we wish you safe travels!

Sep 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's wonderful to hear! We're so glad you had a great experience with our team at Armory CDJR of Albany. If you need anything else or have questions further down the road, please feel free to reach out or visit us. Until next time, we wish you safe travels!

September 11, 2024

I wish I could give a more positive review. Unfortunately the sales person never gave us a dealer plate to really test drive the vehicle. Due to this we found that the vehicle we purchased had More

by KAYLA.GARHARTT22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerome Rucker, Brian Walts
Sep 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Kayla, I'm very sorry to hear about the issues you faced with your vehicle and the delay in service. This is not the level of customer care we strive for, and I apologize for the inconvenience caused. Please reach out so we can address these concerns and work towards a resolution together. Thank you, Nick Mackay Sales Manager nmackay@armoryauto.com

September 09, 2024

There was a maximum of two service advisors during the few times I went there, making it very time-consuming to speak with someone, schedule service, everything. More

by CPASSARO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate
Sep 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I apologize for the inconvenience you experienced with our service advisors. We strive to provide timely assistance and will work on improving this aspect of our service. If you'd like to discuss further or have any other concerns, please reach out. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

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