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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

September 21, 2024

We are very happy with our new Jeep compass and appreciate everyone's help in making it possible. More

by LWIDOMSKI2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shavar Fields
Sep 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with Shavar and our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

September 21, 2024

I have called three times and spoke to 2 different people, they say they will let a service adviser k ow I need to me an appointment for a DEF issue. It has been three days and I still have not heard More

by medic330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have delt with none of them. Only delt with service.
Sep 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Your feedback is concerning, and I apologize for the lack of response you've experienced. We strive to provide timely service and it's clear we've fallen short here. Please reach out directly so I can work with you personally on this and address your DEF issue promptly. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

September 21, 2024

EXCELLENT CUSTOMER SERVICE AND JEROME IS THE BEST TO WORK WITH. PURCHASED 2 JEEPS WITHIN SEVERAL MONTHS AND WE ARE VERY HAPPY. IT IS A PLEASURE TO DEAL WITH JEROME RUCKER AND HIS SERVICE AND SKILLS ARE THE B More

by JAM64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ERICA IN FINANCE WAS ABSOLUTELY TOPS IN HER ASSISTANCE, Jerome Rucker
Sep 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. Jerome, Erica, and our team appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

September 21, 2024

Staff is courteous and helpfull. The sales people are easy to deal with and you don't get the sense you're being taken advantage of. Very fair pricing. More

by SHAWN.MCGEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dyer, Billy Comtois, Lisa Stewart
Sep 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Shawn, Thank you for your business and this review. We're happy to hear Billy, Lisa, and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

September 20, 2024

Excellent service team at Armory. Everyone was very professional and courteous. Resolved all my issues. More

by Cato1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul cassala
Sep 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're grateful to have you as an Armory CDJR of Albany customer. Thank you for the review, and we look forward to seeing you during your next visit!

September 20, 2024

Great service department! Marlon and Paul were very helpful throughout my car getting worked on! I will definitely be back More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon, Paul, Nick
Sep 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Jack, Thank you so much for your excellent review! We are so glad that Marlon, Paul, and Nick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

September 19, 2024

The work on my car was done in a timely manner. Staff were friendly and professional. More

by dphilliphome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

September 19, 2024

I'm very happy with my new jeep and sales man chris was very helpful and I wish we had more sales person like him very friendly and helpful thank you More

by Riane Ragubir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Crist
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Riane, we are so glad that Chris had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Armory Customer Relations Team

September 19, 2024

Great interaction with sales team member Jason. His knowledge on the Grand Cherokee L rebates helped us get the best possible offer. More

by atomlinson24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's fantastic to hear that Jason provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

September 19, 2024

I was allowed to have an unscheduled oil change and inspection which I appreciated very much. More

by rockexpress25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the Service Dept
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

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