Arlington Acura in Palatine

Service Department Excellent service. Very professional. Very accomodating. Getting a car serviced is never inexpensive. Chris especially was very thorough in explaining Excellent service. Very professional. Very accomodating. Getting a car serviced is never inexpensive. Chris especially was very thorough in explaining options and reasons for services needed. More

Excellent job and great customer service . They treat their customers with great respect. This gives thought to go back to this service centre even for minor jobs.. . They treat their customers with great respect. This gives thought to go back to this service centre even for minor jobs.. More

Great Service The oil change was done quick, and my car was ready, clean and shiny almost in no time. Was easy to make an appointment and choose the time of my conv The oil change was done quick, and my car was ready, clean and shiny almost in no time. Was easy to make an appointment and choose the time of my convenience. More

Service of car I went to Arlington Acura for oil change and noise from car while I’m driving. I drove with technician and he explained possiblity of where the noise I went to Arlington Acura for oil change and noise from car while I’m driving. I drove with technician and he explained possiblity of where the noise came from. He double check the car and find out where. If noise comes out again they’ll look one more time. Reasonable notice and explain. More

Quick and easy. Our salesman Dustin was quit thorough explaining all the features and answering questions. He was not pushy and let us have time to think about the pu Our salesman Dustin was quit thorough explaining all the features and answering questions. He was not pushy and let us have time to think about the purchase with pressuring us. Yegor was also helpful trough the financing process. More

We would enthusiastically recommend Muhammed Patel. We would enthusiastically recommend Muhammed. We had leased our last 4 MDXs from Arlington Acura (each time a different sales person). The 2015 vehicl We would enthusiastically recommend Muhammed. We had leased our last 4 MDXs from Arlington Acura (each time a different sales person). The 2015 vehicle was the most difficult experience we have had acquiring a car and considered going elsewhere for our 2018 car. However, we were contacted by Muhammed who promised a friendly and efficient experience. We decided to give Arlington Acura one last try. When we arrived for our appointment Muhammed had the two MDXs we had requested to test drive waiting for us. We test drove an RDX as well. As promised, his service was friendly, efficient, and personalized. We decided to lease the RDX. We were in and out of the dealership with our new vehicle within three hours. One caveat - come prepared with your pricing information - Arlington Acura is not the most price accommodating if you are not prepared. More

Always a pleasant experience Quick efficient and professional service. I always appreciate the welcoming attitudes of dealership staff. The coffee bar and snacks are a plus. Waiti Quick efficient and professional service. I always appreciate the welcoming attitudes of dealership staff. The coffee bar and snacks are a plus. Waiting area is very comfortable More

Excellent services Great place and great people to work with . Very knowledgeable , helpful and friendly. Always able to answer all questions. Make you feel comforta Great place and great people to work with . Very knowledgeable , helpful and friendly. Always able to answer all questions. Make you feel comfortable over there . More

Buy or Lease a Car from Muhammad Patel The President of our company use to lease his Acura's from a different Acura dealership. Several years ago when his lease was up the dealership would The President of our company use to lease his Acura's from a different Acura dealership. Several years ago when his lease was up the dealership wouldn't work with him when it came to the financing, mileage etc. So, he decided to look for a different Acura dealership. This is when he met Muhammad Patel at Arlington Acura in Palatine. This is our third Acura MDX our company has leased from Muhammad. He is very accommodating, willing to work with you to meet your needs (not the other way around). Muhammad is friendly, will make you feel very comfortable when discussing the type of car you are looking for ~ no hard sale, no pressure to buy. He's knowledgeable about all Acura models and will take the time to answer any questions or concerns you may have. Since I felt dealing with Muhammad was such a positive experience through my company, my husband and I purchased a 2016 Acura MDX from him; which we love. I hope when the time comes for you to look for a car, consider an Acura and contact Muhammad. You won't be disappointed! More

20k service checkup As usual had a great service experience. Except for having to have the double check the tire air pressure which is not an item on their checklist. As usual had a great service experience. Except for having to have the double check the tire air pressure which is not an item on their checklist. More