Arlington Acura in Palatine

Outstanding Customer Service As a repeat customer, I didn’t expect anything less than outstanding. I have bought my last 2 vehicles from Muhammed Patel, and I will continue to wo As a repeat customer, I didn’t expect anything less than outstanding. I have bought my last 2 vehicles from Muhammed Patel, and I will continue to work with him on future purchases and recommend him to my family and friends. I’m so pleased with my latest purchase, Acura RDX, from sales (Muhammed) to management (Chase), the experience was exceptional and I want to commend the Acura team for continuing to put customers first. Thank you! More

Great Service and Vehicle! Thanks to Muhammed the purchase of our new 2018 MDX was fast and smooth. Great price and service! Would definitely recommend Muhammed at Arlington Acu Thanks to Muhammed the purchase of our new 2018 MDX was fast and smooth. Great price and service! Would definitely recommend Muhammed at Arlington Acura. More

A Pleasurable Car Buying Experience We have been customers of Arlington Acura and Muhammed Patel for nearly ten years. Each time we come to the dealership, we are warmly greeted with a s We have been customers of Arlington Acura and Muhammed Patel for nearly ten years. Each time we come to the dealership, we are warmly greeted with a smile and a pleasant experience from beginning to end. Everyone is very friendly and helpful too, which is nice because it goes beyond just one person. Muhammed is always accommodating, making every effort to meet our needs, and we appreciate that about him. After our many purchases over the years, the service team is also outstanding. All around we are extremely pleased with our personal experiences working with Muhammed and the rest of Arlington Acura. We plan to be customers for a very long time. :) More

Great service!!! I had my Acura and Lexus service back in summer 2017 at Arlington Acura in Palatine and I am very satisfied. This time I need another service for body I had my Acura and Lexus service back in summer 2017 at Arlington Acura in Palatine and I am very satisfied. This time I need another service for body repair so I reached out Mr. Aamer Ali immediately. Mr. Ali remembers me very well and within 15 minutes He provided me the estimate. Since I need to get another estimate from another shop, there was several days that I didn’t communicate with Mr. Ali. He is very patient and did good follow up. The estimate he provided is very reasonable so I went with him again. He arranged everything for me so I just need to drove there and drop off my car. I got my own car back and again very happy with the service throughout. Highly recommend Arlington Acura in Palatine, not just the repair also customer relationship throughout the process. More

Service experience Making the appointment was easy. Service was performed in a timely matter. The staff was friendly and saw to it that I was comfortable while waitin Making the appointment was easy. Service was performed in a timely matter. The staff was friendly and saw to it that I was comfortable while waiting. More

RDX purchase Very helpful staff. Answered all my questions on the set up. Paperwork was fast. Good experience. Would buy from this dealer again. Car was clean. Very helpful staff. Answered all my questions on the set up. Paperwork was fast. Good experience. Would buy from this dealer again. Car was clean. More

Excellent Car Buying Experience This is my 7th vehicle Purchased through Arlington Acura - and Muhammad once again out done himself. Just the overall customer experience and vehicl This is my 7th vehicle Purchased through Arlington Acura - and Muhammad once again out done himself. Just the overall customer experience and vehicle delivery is amazing. PLEASE if you are in need of a new vehicle check out Arlington Acura.. AND most importantly ask for Muhammad! More

outstanding service The service department is outstanding; best I have ever dealt with in 60 years of car ownership. They go the extra mile every service visit. Service The service department is outstanding; best I have ever dealt with in 60 years of car ownership. They go the extra mile every service visit. Service department is the reason I have purchased 8 Acuras from this dealership over the last 25 years. More

Service Department So nice to deal with! They explained everything they were doing with no surprises. They told me when the car would be ready and I only waited a few mi So nice to deal with! They explained everything they were doing with no surprises. They told me when the car would be ready and I only waited a few minutes. More

RDX check-up Car was processed very timely and service rep was very courteous. Always excellent service when I bring my car in. Waiting area is very nice with Car was processed very timely and service rep was very courteous. Always excellent service when I bring my car in. Waiting area is very nice with More