Arlington Acura in Palatine

Honest and Knowledgeable We enjoyed working with Muhammad. He's friendly and sincere. This was to be my car and while my husband was along to offer advice and opinion, I kne We enjoyed working with Muhammad. He's friendly and sincere. This was to be my car and while my husband was along to offer advice and opinion, I knew the features I wanted and the price I was willing to pay; period. Haven't purchased a car in a long time. I wanted a used car not something new. Muhammad respected my choice and did not try to steer me toward anything other than those vehicles matching the specifics I had summarized. He was not intimidating to me, treated me with respect, and he never looked past me to my husband for an opinion decision when he knew this was my deal. Car pricing is easy to find on-line these days so there was no concern about whether this was a good deal or not. My review is on my experience with Muhammad. We did not finance, only obtain plates and warranty info from the finance guy who was very pleasant. I cannot comment on the service dept as it's not been required, although Muhammad has called to make sure we were satisfied with our choice and to call him should we require further assistance with the car. If you are female and need a car, don't want a hassle, treated with respect and obtain a fair deal, I would definitely recommend Muhammad. More

Excellent service and great people My experience with Acura was polite, nice and very informational on my vehicle and new vehicles. I met with a guy name Andrew Hanna. he was awesome! I My experience with Acura was polite, nice and very informational on my vehicle and new vehicles. I met with a guy name Andrew Hanna. he was awesome! If you are looking for a car, ask for Andrew H. Thank you again Acura! Great car! Great people! More

Great experience Muhammad made my first leasing experience a pleasurable one. No surprises in the dealership, I got the exact same deal that we had agreed upon. I woul Muhammad made my first leasing experience a pleasurable one. No surprises in the dealership, I got the exact same deal that we had agreed upon. I would recommend anyone to work with Muhammad for their car purchasing. More

Acura service Staff professional and polite. Facility is great. The quality and timing are good. The price is reasonable. Thanks I will recommend to this deale Staff professional and polite. Facility is great. The quality and timing are good. The price is reasonable. Thanks I will recommend to this dealership to my friends. More

28,000 MILE MAINTENCE Great service, friendly people, Chris is top notch, very courteous and helpful in explaining everything. The appointment was on schedule and the work Great service, friendly people, Chris is top notch, very courteous and helpful in explaining everything. The appointment was on schedule and the work was done in a timely manner. More

MDXAcura Service Excellent service. Mark and Omar are very helpful, went out of their way for customer satisfaction. Very courteous and friendly. Not recommending unne Excellent service. Mark and Omar are very helpful, went out of their way for customer satisfaction. Very courteous and friendly. Not recommending unnecessary service. I have been coming to this company ever since I bought my MDX here and I never regret one single visit. More

Service The service team at Arlington Acura Palatine do a phenomenal job especially Jeremy was awesome. He was very professional and kept me updated with the The service team at Arlington Acura Palatine do a phenomenal job especially Jeremy was awesome. He was very professional and kept me updated with the progress of my vehicle. They even gave me a loaner for that duration More

Dealing With Mr. Patel Me Patel was super great to deal with. No pressure and always willing to help with anything Leasing a car from him was a great experience. Acura is v Me Patel was super great to deal with. No pressure and always willing to help with anything Leasing a car from him was a great experience. Acura is very lucky to have him on board. More

Great Customet Service The service department, specifically Mark, goes beyond the minimum for their customers. They complete the work within the timeframe and do not “nickel The service department, specifically Mark, goes beyond the minimum for their customers. They complete the work within the timeframe and do not “nickel and dime you” to death. More

Highly Recommend Had a nice experience at the dealership. Had initiated pricing discussions before arriving the dealership and further discussions were straightforwar Had a nice experience at the dealership. Had initiated pricing discussions before arriving the dealership and further discussions were straightforward and honest. I would highly recommend... More