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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
435 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 435 reviews

May 25, 2026

First time at this dealership and my service advisor, Ivan, was extremely friendly, professional, and informative throughout the entire visit. He made the process smooth and stress-free from start to fin More

by S Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Archer Volkswagen responded

Thank you for sharing your feedback. We’re delighted Ivan made your first service visit stress-free and that your oil change and tire rotation were handled so efficiently. We appreciate your recommendation and look forward to supporting you and your Volkswagen Atlas again.

May 23, 2026

George was very helpful and explained the process and made sure I was taken care of. More

by dtrevino39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience with George during your Volkswagen Atlas Cross Sport service. We’re glad he walked you through the process and made sure you were taken care of.

May 21, 2026

Cory, Ivan and the rest of the crew really get things done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. More

by gracieortiz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier lady 5 stars
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May 21, 2026 -

Archer Volkswagen responded

We’re delighted to know Cory and Ivan delivered exactly what they promised for your Volkswagen Atlas service. Thank you for recognizing our team’s efforts in Houston. We appreciate you choosing us and look forward to serving you again.

May 21, 2026

The staff is always nice and courteous. I highly recommend this dealership and will refer others. More

by Mdixon712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Archer Volkswagen responded

Thank you for highlighting our team’s courtesy. We’re thrilled your Volkswagen Taos received excellent service and that you would recommend us. We appreciate your referrals and are here for any future needs.

May 20, 2026

I usually have great experiences at this service center. However, on my last visit I was treated very poorly by Ivan. He had a nonchalant attitude to where I politely told him that I will just cancel the se More

by d110918
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Archer Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 18, 2026

I was given a defective (used) Key-Fob with the purchase of my new 2025 VW Tiguan. Dealership refused to give me a replacement. More

by stoneym9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Archer Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 16, 2026

Everything was done efficiently and quickly. They changed my oil, checked for any recall issues, and performed additional maintenance to keep my car healthy. More

by moyjohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Archer Volkswagen responded

It’s great to hear our team handled your Volkswagen Atlas Cross Sport’s oil change, recall check, and extra maintenance so efficiently. Thank you for trusting us to keep your vehicle running smoothly.

May 16, 2026

Every time we visit the dealership, everyone is very professional & knowledgeable. The service is always excellent! More

by nicoletelsee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience. It’s great to hear our team has been professional and knowledgeable during your service visits. We look forward to welcoming you back for your next Volkswagen appointment.

May 15, 2026

The service was quick and I was grateful they took me as walk in customer. More

by ADEELR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Archer Volkswagen responded

It’s great we could fit your Volkswagen Tiguan in as a walk-in and complete service promptly. Thank you for trusting us with your vehicle. We look forward to assisting you again.

May 15, 2026

10/10 service! The guys, George especially, took great care of me. We talked about future services and game planned the most efficient way forward. Love taking my c More

by andrea.smith0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Archer Volkswagen responded

We’re thrilled to receive your 10 out of 10 rating and glad George took excellent care of your Volkswagen Atlas. It’s great knowing our maintenance plan keeps things on track in an efficient way. We look forward to your next visit.

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