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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
325 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 325 reviews

December 31, 2025

jin was very good in listening to me and offered me a good service . thanks More

by AEIWUJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

December 30, 2025

Thank you Archer sales team for you’re great support my wish is complete buy new car More

by abhishekwadkar63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Archer Volkswagen responded

Thank you so much for choosing Archer Volkswagen! Please let us know if we can be of any more assistance.

December 28, 2025

My car did not have any alerts or issues before taking it to Archer VW for an oil change and tire rotation. After the oil change and tire rotation, a warning alert has been popping up on the dashboard whi More

by MIFA_34
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jin Cai
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Archer Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 24, 2025

Availability Communication w/o delay Documentation to support plan of action Friendly service staff eager to assist More

by PEDIATRICSPARIKH
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Habib was helpful
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Dec 24, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2025

Ivan always does a great job taking care of me. I feel that he is someone I can trust. He has never steered me wrong. Sebastian is the tech I usually ask for. He is also someone I can trust as well More

by vwmantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Wong
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Dec 24, 2025 -

Archer Volkswagen responded

Thank you for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2025

Awesome service ; very professional and courteous . Highly recommended . Priced right and very truthful and honest . More

by tnabbout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

December 23, 2025

Very professional service group, they provided me a detail breakdown of the service. Found the solution More

by ericgjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

December 22, 2025

The service team is amazing. Jin is the best service team member I’ve ever encountered at a dealership. The best customer service. More

by rreynoso94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

December 21, 2025

Told them that I was gonna go on a road trip and if they would give me a once over before I hit the road. They did so and set my mind at ease. Their complementary multi point inspection - did not charge More

by bossarredondo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2025 -

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 21, 2025

Went in for oil change and they found another problem, service adviser informed me work was taken care of thru extended warranty plan More

by HALLCTS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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