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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
262 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 262 reviews

November 04, 2025

Consistently Above and beyond every time I visit the location. Excellent customer service every time. More

by lee.F.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

November 04, 2025

They have always helped me when I need service the same day. Great people working there and friendly customer service. More

by PEPINA_3022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

November 02, 2025

The dealership is very thorough. Also, the staff are very welcoming, friendly, and really care for the well-being of your car. More

by romainiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2025 -

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2025

The struts in the spare tire compartment of my 2023 Tiguan failed after only two years. Ivan had the parts ready and had the work done while I waited. More

by big.jsg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2025 -

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

November 01, 2025

UP FRONT AND HONEST. EVERYTHING WAS AS EXPLAINED. DEALERSHIP STAFF WHERE FRIENDLY AND HELPFUL FROM BEGINNINNG TO END. More

by patrick@archervw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2025

The communication, helpfulness, knowledge, and politeness made my car repair a positive experience. Jim Cai is outstanding. More

by tlsc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Archer Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 30, 2025

Clean, well lit, everyone kind and attentive. my visit was so easy. I was in and out didn't spend half the day there. More

by msflo66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2025

Ricardo is an honest and straight forward and never play the sales games. He seeks out deals to meet our needs. More

by cchang238
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Archer Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Ricardo and all of us at Archer Volkswagen are glad to have you as a customer.

October 27, 2025

I have replied to at least 3 reviews and still haven’t heard from anyone! More

by ldsamp
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Hayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Terramiggi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Archer
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 27, 2025

The dealership is good I suppose. The customer service member, Jin C that I had was amazing. He made the experience easy. He took really good care of my needs and communicated well. B More

by Alicia D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2025 -

Archer Volkswagen responded

Alicia, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jin and our team, and we look forward to working with you again.

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