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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
344 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 344 reviews

January 25, 2026

Excellent Service Experience Very Knowledgable Courteous Listened well Kept me informed Kind and I will be returning with this Type of service experience More

by Steve Kahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2026

smooth process, was treated respectful without any pushy sales behavior. Overall very satisfied. Thank you More

by georgschauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rathbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

January 24, 2026

My truck has problems that were not resolved, and now the warranty has expired. The service representative was very rude. More

by Cyn
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Archer Volkswagen responded

Cyn, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

January 24, 2026

All the feel good vibes that I initially got when I purchased my VW from Archer, carry on to the Service Dept. My Service Rep, Jin is terrific. He is clear in communicating the entire process. I feel More

by thorson.laura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Archer Volkswagen responded

Thank you for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2026

Jin, was absolutely wonderful. My airbag light was on after having my radio replaced. He recommended I come to the service department and have them diagnose the problem. I let h More

by ninacuervo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Archer Volkswagen responded

Thank you for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 22, 2026

Jin was great. He ensured that I was greeted promptly and understood the process. The oil changes was quick and they didn't try to sell me hundreds of dollars worth More

by brilynn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

January 20, 2026

It was a very pleasant experience. Jamaal was helpful, polite and knowledgeable providing clear answers about car specs. More

by ttx011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

January 18, 2026

Great experience great staff easy to work with no questions went unanswered... highly recommended location More

by klwjm1934
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Fosque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2026

Advisor Jin is very accommodating. However service is quite slow. I was the first appointment in the morning but still took 1.5 hour just for an oil change. More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business, John, and hope to see you again soon!

January 17, 2026

Great customer service Ivan was great he communicate well my car was done right away thank you. More

by jduarte4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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