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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
324 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 324 reviews

January 07, 2026

We were happy to get the tire puncture plugged and brakes flushed as part of scheduled maintenance. The needs maintenance code wasn't cleared so we have to make another trip. More

by RGIBBO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Archer Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 06, 2026

Exceptional customer service and quality of work. Great communication and provided updates on when work would be completed. More

by DONETHKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

January 05, 2026

I have been a loyal customer for 30 plus years and I always had great service and customer care and will keep on being till I can't drive anymore!!! More

by lilianadicesare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Archer Volkswagen responded

Thanks for your feedback on your recent visit to Archer Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.

January 04, 2026

Jin was very good in listening to me and offered me great service. He offered his own jacket when I commented about being cold. He is very thoughtful as well as knowledgeable. I purchased my car at anothe More

by theresawooten0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Archer Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 03, 2026

If all my deals are gonna be like the last two I’ve done with Rico, I’ll keep coming back for years. Easy! More

by Ron F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2026 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 02, 2026

I had a great experience with Ricardo and Archer Volkswagen! Ricardo was extremely helpful and made the whole process very smooth. The dealership itself is laid back and everyone was super nice. Def More

by chelsea.schaefer19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Archer Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 02, 2026

Multiple bad experiences. ..never again. I take my Atlas and Tiguan to a different dealer now. Takes me twice the time and twice the distance, but I have been happy. More

by airjonze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Hayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Archer Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 01, 2026

They were quick to get me logged in and completed the job when they indicated. More

by fluormartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Archer Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 31, 2025

Ricardo and the finance team were awesome to work with. I would recommend Archer to anyone shopping for a new vehicle. More

by david062058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Archer Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 31, 2025

jin was very good in listening to me and offered me a good service . thanks More

by AEIWUJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

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