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Anchor Nissan

North Smithfield, RI

4.8
817 Reviews

1041 Eddie Dowling Hwy

North Smithfield, RI

02896

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817 Reviews of Anchor Nissan

April 25, 2022

Brought car in for oil change and left. Next day car has light on dash and motor seized. They forgot to put washer back and oil drained out overnight. Now stuck with hefty repair bill for m More

by hemoy83313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
stephanie / sean
Apr 27, 2022 -

Anchor Nissan responded

We would like to get some more details about your experience with us hemoy83313. We do not have any customers who came in for an oil change and have had the issue you are describing. Can you give us some more details so that we can help you with your situation?

April 22, 2022

Recently I had to take my car to anchor Nissan for a transmission and I had two people that helped me Sean and Stephanie I've never had two people work so hard and be so kind anywhere I've ever gone bef More

by Lisasisto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn and stephanie
Apr 24, 2022 -

Anchor Nissan responded

Hi Lisasisto, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 07, 2022

If you care about your vehicle, stay far far away. If your vehicle is damaged during service like mine was they will opt for the cheapest repair in the area. Ownership will then fight you when you dem More

by UnhappyAtAnchorNissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Shultz (service manager), Chris Benoit (director of service)
April 04, 2022

My wife and I met Ishmael Arroyo in Anchor Nissan for a minivan, we just want to try some luck, especially during pandemic the car market is crazy and very hard to find a car. Out of our expectation this i More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ishmael Arroyo
Apr 06, 2022 -

Anchor Nissan responded

Jimmy, thank you for your kind review; we are happy to pass along your comments to Ishmael. If you need anything, please feel free to give us a call or stop by. Have a great day!

April 01, 2022

Rich Melville was a great sales rep who assisted me in purchasing my new car! There was no tricks or scheming at this dealer. They were up front and honest with the pricing and after having shopped aroun More

by Nicolepurtell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 03, 2022 -

Anchor Nissan responded

Nicolepurtell, thank you for your kind review; we are happy to pass along your comments to the team here at Anchor Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Due to a divorce my credit was a little messed up even though it wasn’t my fault. They treated me with total respect. I had no idea what I wanted to buy so they were patient and showed me a bunch of cars More

by Kbv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Benjaminsen
Mar 26, 2022 -

Anchor Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2022

My wife and I first met Eric in 2011 when we purchased a Nissan Rogue from Anchor Nissan. At that time, we had been to several other local dealerships and were turned off by their stereotypical sales approa More

by garydb12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fera
Feb 17, 2022 -

Anchor Nissan responded

Garydb12, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2022

Rich Melville is a true professional, he is knowledgeable, yet never pushed us to make a decision. He is courteous and funny. Buy a car from him any time! More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Melville
Feb 10, 2022 -

Anchor Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 27, 2021

First time I ever felt treated with respect in my many years of purchasing and auto. Rich Melville was timely, efficient, communicative and a friendly presence is this almost always a stressful situatio More

by aco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellville,Rich; Fish,Eric
Dec 29, 2021 -

Anchor Nissan responded

Aco, thank you for your kind review; we are happy to pass along your comments to Rich. If you need anything at all, please feel free to give us a call. Have a great day!

July 31, 2021

Service was unprofessional and clueless. Brought car in with an issue waited several days with no status of issue and when called they had no idea when they may have a chance to look at the vehicle. This More

by Billerwin33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Aug 25, 2021 -

Anchor Nissan responded

Billerwin33, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact Stephanie @ (401)768-3377 so we can work with you to make this right.

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