Alden Mazda

Always a pleasure My Mazda has not needed much service; it is a great vehicle. Whenever I have gone with a question the staff made sure that question was answered befor My Mazda has not needed much service; it is a great vehicle. Whenever I have gone with a question the staff made sure that question was answered before I left. Today Darlene went above and beyond to help me with a battery issue. She was helpful on the phone and at the dealership. I couldn't be more grateful. Blake sold me my car. I have known Tony since he was about 9 years old. Courtney was especially helpful with transportation. I wouldn't go anywhere else. More

Quick & friendly service Chris was great. Listened to what we wanted in a vehicle and nailed it! Love our first Mazda. Would recommend brand and Alden dealership to anyone! Chris was great. Listened to what we wanted in a vehicle and nailed it! Love our first Mazda. Would recommend brand and Alden dealership to anyone! More

Another Smooth and Satisfying Purchase I have just bought my 2nd new Mazda from Alden and could not be happier with my deal and the customer care I received. Their sales team sets the bar f I have just bought my 2nd new Mazda from Alden and could not be happier with my deal and the customer care I received. Their sales team sets the bar for professionalism and courtesy and putting the customer and their needs first. Alden's prices are more than fair, and I am overwhelmingly satisfied with their customer care and vehicle care. Because of my experience with all of their departments, I have no qualms about sending friends and family interested in Mazda to their dealership and not having Alden make me put my foot in my mouth! Everyone comes back to me and says the same thing, what a great team and hassle free experience! I have purchased 2 new vehicles from them since 2017 and traded vehicles in as well. The experience was zero pressure, painless, and personal every time. Blake knows what he is doing and talking about and asks you what you need rather than trying to sell you things you dont. Tony always works with you to ensure you are comfortable with your purchase and feel that the deal you are getting is fair. And when Amy in finance rolls up all the documents she treats you as if you just walked in the door and gives you all the friendliness personal attention you'd like as opposed to other dealers that seem to forget about you after the handshake. I would recommend Alden and their entire team to anyone in need of a new car, or service. Let's also not forget Brian from parts who is the man and takes good care of his customers with accessories! I will definitely continue using them for my service needs for the life of my new Mazda! More

New Car This was my second purchase through this dealership. Very professional staff and everyone made the buying process easy from start to finish. Would re This was my second purchase through this dealership. Very professional staff and everyone made the buying process easy from start to finish. Would recommend to anyone looking for a New/Used Mazda. More

Bought a pre owned CX9 I had been shopping for a Mazda CX9 for a while, before finally finding the right one for me . My wife has dealt with the salesperson Blake prior to m I had been shopping for a Mazda CX9 for a while, before finally finding the right one for me . My wife has dealt with the salesperson Blake prior to my experience. My wife has always felt respected there by Blake.and by the rest of the dealership. Blake made my experience buying my car a easy, smooth, pleasurable experience. I will recommend buying from Blake and shopping at Fairhaven Mazda . More

Love my new Mazda A big thank you to Chris Brillo for guiding us through the purchase of our newest Mazda CX-5. This is our 2nd time working with Chris and his low key, A big thank you to Chris Brillo for guiding us through the purchase of our newest Mazda CX-5. This is our 2nd time working with Chris and his low key, friendly manner makes him a wonderful sales person. Chris really knows the Mazda and is able to explain all the ins and outs in an easily understandable way. Many thanks to Chris Brillo for keeping us on the road in a Mazda. More

My new car My new Mazda 3 is amazing. The dealership took super good care of me, but I'm still waiting for my all-weather mats. Chris Britto made the purchase My new Mazda 3 is amazing. The dealership took super good care of me, but I'm still waiting for my all-weather mats. Chris Britto made the purchase transaction painless, and Amy King handled the financing quickly and efficiently. Let me say that I LOVE, LOVE, LOVE my new car, and I have been driving it everywhere...insisting we take it whenever possible although we also have a new JEEP in the family. My Mazda 3 rocks! Thanks Chris and Amy! More

Great Experience I knew what I was getting into when I decided to get out of my piece of junk and into a used 3i on the lot. I had done my research and knew prices. I knew what I was getting into when I decided to get out of my piece of junk and into a used 3i on the lot. I had done my research and knew prices. The price was the best out there for a newer car and it had less miles on it and more options than most of the 3's priced several thousand dollars more at other dealers. Blake and Tony were great to deal with. Gap insurance was already included in the price of the vehicle and they let me know that right off the bat. They worked hard to get me out of my upside-down situation. Great job done and a huge thanks for getting me back into a real Mazda (not the fake Ford version)! More

easy to deal with Just purchased a new Mazda 6 to replace my old Mazda 6. Chris Britto was very pleasant & patient with me. A wonderful saleman who didn't put any pre Just purchased a new Mazda 6 to replace my old Mazda 6. Chris Britto was very pleasant & patient with me. A wonderful saleman who didn't put any pressure on me which makes car buying a pleasant experience. Tony and Amy also were pleasant and friendly to deal with. More

Nice but semi-dishonest - beware standard price switching Dealership and sales reps are nice, but they use the same price switching as any other car dealership. I came in with two "price guarantees" from Dealership and sales reps are nice, but they use the same price switching as any other car dealership. I came in with two "price guarantees" from TrueCar in the last 4 years but neither were honored by them. They were "honest" in saying - at this price, we'll lose money. Showing me the invoice and whatnots. They either wrongly advertised or misled customers to get people in the door. I called to make sure I can pay cash for a car and that I can wire transfer cash to them. Then they said for that price, you HAVE to finance and you HAVE to buy warranty, and price is non-negotiable. Nice people but I won't be back and they don't want or need my business. . More