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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
295 Reviews

295 Reviews of Albrecht Subaru of Wakefield - Service Center

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June 27, 2025

Service was excellent. David Patti explained every thing Taken on time Wait was not long More

by LAMONSEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Promises were broken inregards to maintenance. Memory lapse, although pre-approved by boss. Reminder in place. More

by SERGNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Pefine
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

I appreciate how easy it was to schedule service and get the recall process completed. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

excellent customer service! ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to More

by jebzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Nicole Pefine was fast, clear, and my car was done quickly and well. Service was excellent More

by mariannamckenzie2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Our experience at Subaru was painless and by far the best I’ve ever had. Junid was looking out for us and was very clear/commutative through out the entire process! Would recommend him to family and friends. More

by jordanreyabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junid Zarka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kell
June 27, 2025

Tanner was outstanding. Had me in and out quickly and explained everything very clearly to me. More

by jwilson1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The service at Subaru of Wakefield has always, always been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's More

by BRIONOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ellison
June 27, 2025

Always received courteous timely service when I bring my subaru in to have maintenance done. More

by MOE.ANCONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

They are always professional. Customer service is unmatched. I’ll always go back for anything about my car More

by ANDRE700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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