Al Serra Buick GMC
Grand Blanc, MI
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90 Reviews of Al Serra Buick GMC
Service center process for getting you in was great. I went online and set up an appointment detailing all of my needs. Efficient system in place. My only slight issue was, they saw my handicap plaque and went online and set up an appointment detailing all of my needs. Efficient system in place. My only slight issue was, they saw my handicap plaque and didn't offer to bring my car around when finished. Thank goodness my ride drive me to it. More
Mark was hard to get ahold of to get updates on my Yukon. It was in the service department for almost a week! It necessitated a call to the service manager. It was in the service department for almost a week! It necessitated a call to the service manager. More
Efficient and customer centered service. Josh was professional, respectful, used language I could understand without being condescending. I went for tire and they noticed my wiper fluid was low and professional, respectful, used language I could understand without being condescending. I went for tire and they noticed my wiper fluid was low and topped it off. Thank you More
Brian was able to find out why I have been losing air in my back right tire. After three visit it was determined this time that a nail had been lodged in between tread causing a slow leak. The oil change we my back right tire. After three visit it was determined this time that a nail had been lodged in between tread causing a slow leak. The oil change went well. More
I’ve been buying from this dealership for years and my sales person Hudy Handy has always been there for me, I’ve never had any problems with the service departments no matter witch one I use because I’ve sales person Hudy Handy has always been there for me, I’ve never had any problems with the service departments no matter witch one I use because I’ve drove them all. More
Service at Al Serra is always top notch. Because of this service we prefer to purchase here whether new or used. Mostly of our family purchases here as well based on our recommends. My wife directs her cust service we prefer to purchase here whether new or used. Mostly of our family purchases here as well based on our recommends. My wife directs her customers here due to ease of service. Because of the service her my soon is looking to be employed with Al Serra once he turns 18. Thank you. More
Great experience. The people at Al Serra take the time to understand my needs and deliver great value. Very professional organization. I’ll refer my friends and family. understand my needs and deliver great value. Very professional organization. I’ll refer my friends and family. More