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Al Serra Buick GMC
Grand Blanc, MI
90 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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90 Reviews of Al Serra Buick GMC
May 09, 2021
10/10 Recommend bringing your car to them if you need work done. They didn't rush into getting mine fixed. I bought my car from Feldman of New Hudson, I had it in the shop 1 time there in New Hudson and work done. They didn't rush into getting mine fixed. I bought my car from Feldman of New Hudson, I had it in the shop 1 time there in New Hudson and will never take back to them. I will continue to bring my car to Al Serra Buick GMC More
by jroberts073198
Employees Worked With
James Phillips( Jim)
April 21, 2021
Ben Taylor service manager at Serra Chevrolet is exceptional at resolving problems and meeting expectations for customer satisfaction. The Chevy team is very responsive to customer satisfaction too. exceptional at resolving problems and meeting expectations for customer satisfaction. The Chevy team is very responsive to customer satisfaction too. More
by daurand
Employees Worked With
Ben Taylor
February 11, 2021
Every time I come in, the entire team is efficient, truthful, and explains all of the issues to me in a way that I can understand. I trust them!! truthful, and explains all of the issues to me in a way that I can understand. I trust them!! More
by alldogsgotoheaven
Employees Worked With
Jacob Coulter
February 10, 2021
Service representative was very knowledgeable and helpful. Investigated the issue and helped to resolve. Also, gave recommendations to help avoid the issue on the future. helpful. Investigated the issue and helped to resolve. Also, gave recommendations to help avoid the issue on the future. More
by kmopie
Employees Worked With
Service representative
January 19, 2021
Excellent service and support team. Friendly staff & they explain to what they are going to do, then they discuss the cost with you. I deal with them for years. I trust them with my cars. explain to what they are going to do, then they discuss the cost with you. I deal with them for years. I trust them with my cars. More
by C Caldwell
Employees Worked With
Josh
January 08, 2021
Took my car to the jeep service center was told I needed 4 new tires and Struts and a couple of other things just got a 1 new tire 3 days ago took it to bell tire and I only need 3 new tires there is not 4 new tires and Struts and a couple of other things just got a 1 new tire 3 days ago took it to bell tire and I only need 3 new tires there is nothing wrong with my car al serra charged me for alignment that they said they could only do 3 sides because my car was in such bad shape will never go back not the first time they lied I would get a second opinion on anything they say. More
by smarve
Employees Worked With
Conner
December 07, 2020
I had some work done in the body shop after hitting a deer. The work done was first rate. The technician worked extra hours to get my vehicle back to me as soon as possible. All employees that I spoke to deer. The work done was first rate. The technician worked extra hours to get my vehicle back to me as soon as possible. All employees that I spoke to were kind and courteous. More
by tfb2430
Employees Worked With
Erika
November 22, 2020
Christina and Nick worked very hard to find the right vehicle and we love our new Denali. We appreciated the great customer service and the amount of time they were willing to spend with us. vehicle and we love our new Denali. We appreciated the great customer service and the amount of time they were willing to spend with us. More
by Mis-treated by Erhard BMW Farmington MI
Employees Worked With
Nick Hittle and Christina Stamm
October 10, 2020
Kyle pulled through for me.Very tough with Covid19, he Kyle pulled through for me. Very tough with Covid19, he worked very hard for me and found me a beautiful vehicle, that I absolutely love!!!! Kyle pulled through for me. Very tough with Covid19, he worked very hard for me and found me a beautiful vehicle, that I absolutely love!!!! More
by kssn33
Employees Worked With
Kyle Osgood
