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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,020 Reviews

2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 12, 2024

500 STARS FOR MY GUY! He’s absolutely great at what he does! Thank you for all your help and providing excellent customer service! ❤️❤️❤️ Astarra, More

by ASTARRALOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you! I truly appreciate your kind words and your 5-star review. I'm thrilled to hear that you had a great experience and received excellent customer service at Advantage Chevrolet of Hodgkins. I look forward to assisting you again in the future! ❤️ Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 12, 2024

Service was good. You guys just charge me so much money Maybe you all Should try to do something about that More

by ronaldkirk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the pricing for our services. At Advantage Chevrolet of Hodgkins, I strive to provide quality service and value. If you have any specific concerns or would like to discuss this further, please reach out to me directly. I value your input and hope to assist you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 11, 2024

Don’t wash car, left software usb in car and dirty booties. Not a great More

by jvinci55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We understand your concerns regarding the cleanliness of your vehicle and the oversight with the software USB. At Advantage Chevrolet of Hodgkins, we strive to maintain high standards of service. We appreciate you bringing this to our attention and encourage you to reach out to me directly so we can address your experience further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 11, 2024

Great and quick service provided. They even helped me figure out how to follow up on an existing issue. More

by VALLIN714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you received great and quick service at Advantage Chevrolet of Hodgkins. It’s fantastic that our team could assist you with your existing issue as well. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 11, 2024

Everytime I have servicing it is always a great visit & work is done well always. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you consistently have a great experience with our service team at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 10, 2024

This was my first time using the Advantage Chevrolet service center. Carolina did a fine job explaining the work and offered some additional options. I received a text message before my vehicle was ret More

by jgentile3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. It's great to know that Carolina provided clear explanations and that you appreciated the video documentation of your vehicle. I strive to keep our customers informed and satisfied, and I'm glad you noticed the extra care with the clean vehicle return. I look forward to welcoming you back for your next service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 10, 2024

Everything is great. Wish the car wash was better. makes the car look dirtier than when it came in. But overall the people in service are great and an asset to your deale More

by ielev8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your thoughtful review! We're thrilled to hear that your experiences with our service team and sales floor at Advantage Chevrolet of Hodgkins have been positive. We appreciate your feedback regarding the car wash, and we will certainly look into improving that aspect. Your loyalty means a lot to us, and we look forward to assisting you and your family again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 10, 2024

The service department was great. Fast and efficient. I had my car back the same day. More

by snowpicman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're thrilled to hear that our service department met your expectations with fast and efficient service at Advantage Chevrolet of Hodgkins. We appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 09, 2024

The work was done quickly. My new tires are great! I thought I was getting a free oil change but when I got there I have=d to pay. More

by SIMEONDALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear that the tire installation went quickly and that you're enjoying your new tires. We appreciate your understanding regarding the oil change situation. For any questions about our services, please feel free to reach out to us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 07, 2024

Service was great. I did not get video on service work and inspection from mechanic this visit. Overall my car feels great. More

by gus.tovar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate you choosing Advantage Chevrolet of Hodgkins and are glad to hear that your car feels great after the service. We understand your desire for a video of the service work and inspection; we strive to provide a thorough experience for all our customers. Please feel free to reach out to me directly if you have any further questions or concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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