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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,046 Reviews

2,046 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 08, 2024

Carolina is AMAZING, she was on top of communication and made sure everything was handled, Thank you More

by Ray.nordengreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Ray! We truly appreciate your kind words about your experience with Advantage Chevrolet of Hodgkins. It's great to hear that you felt well taken care of through our communication. We look forward to seeing you again on your next visit! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 07, 2024

Was a quick and easy process trying to get a new key made for my car More

by jageist10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! We’re glad to hear that the process of getting a new key made for your car at Advantage Chevrolet of Hodgkins was quick and easy. We appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Jeff explained the issues with my car and gave me a time line of 2-3 hrs. Unfortunately I was not given any updates, nothing about why it was taking longer. I was there for four hours and when the work was More

by DBZ01056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback, as it helps us improve our service at Advantage Chevrolet of Hodgkins. I understand your concerns regarding the lack of updates during your wait time, the explanation of charges, and the application of your coupons. Your experience does not reflect the standards I strive for, and I would like to look into this further. If you're open to it, please reach out to me directly so I can address your concerns and ensure a better experience in the future. Thank you for choosing Advantage Chevrolet of Hodgkins. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Every one was very helpful From initial scheduling. To the Service advisor. Just waiting on part to come in More

by Tomkraus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're glad to hear that our team was able to assist you throughout your service experience. We appreciate your patience as we wait for the part to arrive. Please don't hesitate to reach out if you have any questions in the meantime. We look forward to seeing you again soon at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 06, 2024

The experience was very good and I will definitely be back to purchase another vehicle More

by KASIA2905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a very good experience at Advantage Chevrolet of Hodgkins. I look forward to assisting you again when you're ready to purchase your next vehicle. Please don't hesitate to reach out if you have any questions in the meantime! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 05, 2024

The service department has been taking care of my trucks for almost 10 years now and they are great at it. If they weren't good at it I wouldn't be going back all of the time. More

by ejpaliatka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Oghomeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you have trusted Advantage Chevrolet of Hodgkins with your trucks for almost 10 years. Our service team takes great pride in providing the best care possible, and your continued patronage means a lot to me. I look forward to seeing you again for your future service needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

I am very happy with the experience I had received. The staff was extremely professional and friendly. I will recommend the dealership to all of my friends and family. Thank You More

by KASIA2905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. Our team strives to provide professionalism and friendliness, and I'm glad it showed during your visit. I appreciate your recommendation to friends and family and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 05, 2024

Carolina is GREAT, very helpful and communicative. Helped with all my concerns and answered all my questions . More

by Ray.nordengreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Ray, for your kind words about your experience with us at Advantage Chevrolet of Hodgkins. I appreciate your feedback and I am glad to hear that you found our team helpful and communicative. If you have any more questions or need assistance in the future, don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

I have never had a bad experience shopping for a vehicle at Advantage. It has always a pleasant and professional. More

by MELONEMATT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
denise Visvardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your positive experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that you've consistently found your vehicle shopping experience to be pleasant and professional. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 05, 2024

Great customer service. Knowledgeable technicians and very inviting atmosphere. No attempt to up sale me on unnecessary work/service. More

by ronaldoberdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our knowledgeable technicians at Advantage Chevrolet of Hodgkins. I strive to provide an inviting atmosphere without any pressure for unnecessary services. I appreciate your feedback and look forward to welcoming you back next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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