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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,014 Reviews

2,014 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 13, 2024

Great and fast service! Love coming here for service on my vehicle. Great and hardworking staff members More

by aguirre7918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We truly appreciate your positive feedback about our fast service and hardworking staff at Advantage Chevrolet of Hodgkins. We're glad to hear you enjoy coming to us for your vehicle's needs, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

A very replicable place of business! Bought three of my cars from there and have had service done on all three. I am very very well pleased. Thank you for the great service! More

by tanyacuffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you have purchased three cars from Advantage Chevrolet of Hodgkins and that you’re pleased with our service. Your satisfaction means a lot to me, and I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Partryk W. Is an amazing server. He’s very good with his times and he cares very much about his customers always. chevy Hodgkins is one of the best dealers and More

by nahlaghanem81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Advantage Chevrolet of Hodgkins responded

I truly appreciate your kind words about Advantage Chevrolet of Hodgkins and our service. It's fantastic to hear that you had a great experience with us. I am dedicated to providing excellent service and I am glad to know it showed during your visit. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Experience was Good. They welcome you they make you feel at home and treat you with respect More

by EMRTZ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am thrilled to hear that you felt welcomed and respected during your visit to Advantage Chevrolet of Hodgkins. I strive to create a comfortable environment for all our customers. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 11, 2024

Andrew, Owen, Carolina are great to work with from Sales to Service! Thanks for all you do. More

by Gary Lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We genuinely appreciate your kind words about Andrew, Owen, and Carolina. It's great to hear that you had such a positive experience with us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

the agent was not very attentive. He seemed to be pre occupied, I waited for him to acknowledge me and he finally did. He did not place my next oil change date in my windshield or t More

by manfree.alicia123
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Owen Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Alicia. I understand your experience at Advantage Chevrolet of Hodgkins was not up to the standards we strive for. I appreciate you bringing this to our attention regarding the oil change reminder. Your concerns are important to us, and I encourage you to contact me directly so we can address this further and ensure a better experience next time. Thank you again for your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 08, 2024

My experience was a little difficult at first, but I’m glad that Emily was there too solve the issues that I was having. She’s definitely a master of her. More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We understand that your journey had some challenges, but we're pleased to hear that Emily was able to assist you in resolving those issues. At Advantage Chevrolet of Hodgkins, we strive to provide the best support to our customers. If you have any further concerns, please don't hesitate to reach out. We appreciate your feedback. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

In the beginning I did have a few issues with the service to my car, but the Emily.S addressed All the issues I had . She’s a master of her craft. She took an experience that Would have been irritati More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that Emily was able to address your concerns and turn your experience into a positive one. At Advantage Chevrolet of Hodgkins, we strive for exceptional customer service, and it’s wonderful to know that Emily exemplified that. We appreciate your kind words and hope to assist you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

Carolina is AMAZING, she was on top of communication and made sure everything was handled, Thank you More

by Ray.nordengreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Ray! We truly appreciate your kind words about your experience with Advantage Chevrolet of Hodgkins. It's great to hear that you felt well taken care of through our communication. We look forward to seeing you again on your next visit! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 07, 2024

Jeff explained the issues with my car and gave me a time line of 2-3 hrs. Unfortunately I was not given any updates, nothing about why it was taking longer. I was there for four hours and when the work was More

by DBZ01056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback, as it helps us improve our service at Advantage Chevrolet of Hodgkins. I understand your concerns regarding the lack of updates during your wait time, the explanation of charges, and the application of your coupons. Your experience does not reflect the standards I strive for, and I would like to look into this further. If you're open to it, please reach out to me directly so I can address your concerns and ensure a better experience in the future. Thank you for choosing Advantage Chevrolet of Hodgkins. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539