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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,020 Reviews

2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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August 01, 2024

Owen was polite, professional and he thoroughly answered all of my questions. The time frame was exactly what they estimated it would be. More

by qclaudio2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that Owen provided you with polite and professional service while addressing all your questions. It's great to know that we met your estimated time frame as well. We appreciate your feedback and look forward to welcoming you back to Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 24, 2024

Ordered new truck came in quick Steve got me the wheels I was looking for. Picked up on a Friday noticed alignment issue and wobble in front. Took back the following Monday brought in for service first tim More

by KAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback and want to address your concerns. Please feel free to contact me directly so I can ensure these issues are resolved to your satisfaction. I value your business and hope to regain your trust. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 19, 2024

Jeffrey was by far the best person to work with my car trouble. I came in today 7/19 with two vehicles, one for a recall and another for a concern after getting some work done. The service and information More

by teranj08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your positive experience with Advantage Chevrolet of Hodgkins! We're delighted to hear that you received exceptional service from Jeffrey during your recent visit. We're thrilled to have exceeded your expectations, and we look forward to providing you with the same high level of service in the future. See you next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 03, 2024

I came in for an oil change and tire rotation on my Chevy. I waited 3 hours. They forgot about me. I am a senior citizen, and I wanted better service that I got. More

by awmalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 01, 2024

Like always. .. great customer service. Patryk was very helpful and found very easily solution to fix the problem with my car. More

by thebluesmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : and technician Brayan
Jul 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the 5-star review! We are delighted to hear about the exceptional service you received from Patryk at Advantage Chevrolet of Hodgkins. We appreciate your positive feedback and look forward to assisting you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 25, 2024

Carolina was great to work with . Very helpful and would recommend the dealership for service More

by cknudsen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! I appreciate your recommendation and I am glad to hear that you found our team helpful. If you ever need anything in the future, feel free to reach out to Advantage Chevrolet of Hodgkins. I look forward to assisting you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 22, 2024

Keep excellent services on my vehicle throughout the years and never have any issues dealing with the dealership. More

by sleepy01lh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your positive experience with Advantage Chevrolet of Hodgkins! We appreciate your loyalty and trust in our services. We look forward to providing you with excellent service for many more years to come. Drive safely! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 20, 2024

Service shop needs to be more careful when finish the work and return the trucks clean More

by asanchez7418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Jun 21, 2024 -

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 20, 2024

Carolina is my go to advisor whenever I bring my Blazer in for service. She greets me by name before I even exit my vehicle. I’m a picky customer, to put it lightly, and Carolina always exceeds my expectat More

by matthew.mahoney1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Jun 21, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins, Matthew! We appreciate your kind words about Carolina and her exceptional service. We're thrilled to hear that she consistently exceeds your expectations. We look forward to welcoming you back for any future needs or services. Drive safely with your new tires! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 20, 2024

LOCATION IS GREAT, GOOD CUSTOMER SERVICE, NEEDS LOWNER CARS, CLEAN FACILITY, CONVIENIENT SNACK BAR AND DRINKS More

by rfliboon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the review of Advantage Chevrolet of Hodgkins! We appreciate your feedback on our location, customer service, facility cleanliness, and amenities like the snack bar. We're constantly working to improve, and we'll take your suggestion about having loaner cars into consideration. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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