Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center
I would appreciate a much less lengthier wait for my vehicles service to be completed I was there for 3 hours for an oil change vehicles service to be completed I was there for 3 hours for an oil change More
Fixed my headlight, had my car washed in a timely manner very polite and courteous very polite and courteous More
Waited over 2 hours for an oil change and tire rotation and they never rotated the tires but charged me for it. Then wanted me to wait another 20-30 minutes to get car washed and they never rotated the tires but charged me for it. Then wanted me to wait another 20-30 minutes to get car washed More
Very friendly and fast service. My truck was ready in an hour and they fix my recall. My truck was ready in an hour and they fix my recall. More
Great service as always. Friendly and fast interactions. Really appreciate the video updates that get sent to my phone. Thanks. Friendly and fast interactions. Really appreciate the video updates that get sent to my phone. Thanks. More
Owen was very friendly and explained everything. This is my new dealership for oil changes. This is my new dealership for oil changes. More
Process to schedule was super easy, staff really great. Especially the customer service rep Emily Salcido. Thanks for everything!!! Especially the customer service rep Emily Salcido. Thanks for everything!!! More
The initial inspection took over two hours, so I rescheduled the fix for the following Monday morning. I dropped my Malibu off on Sunday so it could be worked on the first thing Monday. Service said rescheduled the fix for the following Monday morning. I dropped my Malibu off on Sunday so it could be worked on the first thing Monday. Service said it should be completed by noon, yet I heard nothing and called back at 2PM to get an update. I received a call back at 5:15, which left me carless all day and then it was so late I was unable to pick it up. All this for the "Park Error", which based on my Google search should be a recall issue. All this for nearly $800. Expensive and slow service. More
Carolina is excellent to work with. This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me f This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me from having to pay my deductible twice. The work was carried out in a timely manner. More
Everyone seemed to be Friendly & some workers spoke just to speak & that’s a rarity nowadays but they also didn’t take a long time servicing my vehicle & they washed my car and I had no idea that was includ to speak & that’s a rarity nowadays but they also didn’t take a long time servicing my vehicle & they washed my car and I had no idea that was included More