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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,020 Reviews

2,020 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 17, 2024

Had brought my vehicle here for a few things and always had a great experience. More

by kibrn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We appreciate you choosing Advantage Chevrolet of Hodgkins for your vehicle services. We're delighted to hear you've consistently had a great experience with us. We look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 16, 2024

Went in for a routine service, amazing service as always and a quick turn around More

by alexgarcia723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the fantastic review! I'm thrilled to hear that you had an amazing experience during your routine service at Advantage Chevrolet of Hodgkins. Our team works hard to provide quick and excellent service, and your feedback truly means a lot to me. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 14, 2024

Emily is such a great service provider. Friendly, polite, and willing to go the extra mile providing exceptional service that other dealerships should take note. I went for tonneau cover in More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review, Pablo! We truly appreciate your kind words about our service and your experience with the tonneau cover installation. It’s fantastic to hear that our team, especially Emily, was able to assist you so effectively and provide you with a loaner vehicle. We strive to go above and beyond for our customers at Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 13, 2024

Great customer service. Owen is the best. He was very efficient. My car was ready in record time. I highly recommend this dealership. More

by animallover134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Owen provided you with efficient service. It's always our goal to ensure our customers are satisfied and their vehicles are ready in record time. We appreciate your recommendation and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 13, 2024

Took the steps to rectify a situation that they could not even duplicate. The situation was intermittent yet an extremely serious drivability issue. More

by myshell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you trusting us with your vehicle and letting us know that you are happy with the result. At Advantage Chevrolet of Hodgkins, we strive to ensure every vehicle is thoroughly examined, even with intermittent problems. If you have any further concerns or need assistance, please don't hesitate to reach out to us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 13, 2024

They treat me well and am very satisfied with everything so far. I would definitely recommend. JUan was my guy that sold me the truck so hands down to him. Need more guys like him More

by johnnydenson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan sells person
Sep 16, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Johnny, for taking the time to share your positive experience with us at Advantage Chevrolet of Hodgkins! We're thrilled to hear that you are satisfied with your truck and that our team, especially Juan, made a great impression. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 12, 2024

I was greeted quickly and treated with respect. The service was excellent. We were in and out in no time. More

by slbarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your kind words about the respectful and quick service you received at Advantage Chevrolet of Hodgkins. We're thrilled to hear that you had an excellent experience. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 12, 2024

Had to bring car back due to a failure in programming and issues when car was “certified” More

by jonathonwitherspoon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your experience. I understand your frustration regarding the programming failure and the issues encountered with your certified vehicle. We appreciate your feedback, as it helps us improve our services at Advantage Chevrolet of Hodgkins. Please feel free to reach out to us directly so we can address your concerns further. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 11, 2024

3hrs for oil change is ridiculous. I got filters changed & gas conditioner which cost $77 in labor? Absolutely insane! This service was dragged out for whatever reason and I’m extremel More

by lisa.gnoffo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Lisa. We understand your frustration regarding the extended wait time for your oil change and service. Your feedback is important, and we appreciate you bringing this to our attention. Please feel free to reach out to me directly to discuss this matter further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2024

They do great work quite time great attitude. Great waiting area for their customers friendly More

by ltylerhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot her name but she was very helpful
Sep 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins truly appreciate your kind words about our team's work and the experience you had while waiting. I strive to create a welcoming environment for all our customers. I look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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