Acura of Sherman Oaks

My wife and I at the last moment decided to purchase a new 2013 RDX. Contacted Pedram, salesman by phone. Asked about what we were looking for and what kind of a price/deal looking for. Had a confirmed new 2013 RDX. Contacted Pedram, salesman by phone. Asked about what we were looking for and what kind of a price/deal looking for. Had a confirmed internet deal at well below invoice. Told Pedram wanted to see if they would beat the deal and he communicated promply with the sales manager who said he would sell for $500 less than the low price I had confirmed if could make the deal that day (May 31st) as the last day of the month. Went to the dealership and have never in my 50 years of buying cars had such an overall exceptional experience from the sale (Pedram), manager (Raffi), finance (Andrew). No hassles, no pressure, no "up selling" no "bait and switch" just patient, knowledgeable and direct. Paperwork was easy and no attempt to jack around with the price which I know was excellent to begin with. Pedram was very patient with explaining everything to my wife (her car) and making sure that we had no questions. VERY customer oriented. Would highly recommend this dealership and Pedram as the sales person to anyone. More

Ralfi and Axel were great!!! I got the car I wanted at the price I wanted. If your in the market to buy an Acura you need to check out Center Acura! the price I wanted. If your in the market to buy an Acura you need to check out Center Acura! More

scott evans was very helpful and very knowledgeable the service was very good and took the time to explain exactly what the problems were and what was needed to resolve them service was very good and took the time to explain exactly what the problems were and what was needed to resolve them More

This was my first time bringing my 2010 Acura to this dealership to get help with the bluetooth and a few other amenities that I wasn't sure how to use. Jason, the Service Advisor, was patient and super dealership to get help with the bluetooth and a few other amenities that I wasn't sure how to use. Jason, the Service Advisor, was patient and super helpful. Everyone that I interacted with was very pleasant. I won't think twice coming back here. More

Santos is extremely friendly,helpful,courteous, accommodating and knowledgeable of the cars and parts. He also bent over backwards to make it most easy for me. I needed multiple parts replaced bu accommodating and knowledgeable of the cars and parts. He also bent over backwards to make it most easy for me. I needed multiple parts replaced but a few parts weren't available so instead of them starting the job and having me come back again and wait for them to finish on the second trip, he gave me a loaner so that I wouldn't have to wait on two separate occasions...I simply made one more trip once the job was finished. This was greatly appreciated!! More

Jason and Matt are both an asset to Center Acura. They both are very curteous and have exceptional follow through. I can always count on them to get my vehicle in for service in a reasonable amount of tim both are very curteous and have exceptional follow through. I can always count on them to get my vehicle in for service in a reasonable amount of time, as well as my vehicle being ready in a timely manner. I would recommend this dealer because of these to exceptional men!! More

I'm very happy to place a review for center Acura...mostly for two of their employees, Scott and Wilbert. These 2 gentleman have made my Center Acura experience a very pleasant one on more tha Acura...mostly for two of their employees, Scott and Wilbert. These 2 gentleman have made my Center Acura experience a very pleasant one on more than one occasion. Highly recommend this dealership and keep coming back because of the great service. Thanks Scott and Wilbert!! More

Much better experience than Acura 101 West. The quoted time for completion was almost half of 101 West. The service reps were much nicer than 101 West. The waiting area was perfectly nice. Two thumbs u time for completion was almost half of 101 West. The service reps were much nicer than 101 West. The waiting area was perfectly nice. Two thumbs up. I'll definitely go back. It's also much closer to my house. More

Fantastic dealership. All of the employees that I have spoken to in service and sales have been friendly, courteous and knowledgeable. I mostly deal with Jason and Wilbur, who make the experience of getti spoken to in service and sales have been friendly, courteous and knowledgeable. I mostly deal with Jason and Wilbur, who make the experience of getting my car serviced seem like a small town shop with the speed of the big city it's in. They greet me with recognition and genuinely care that I leave happy. Jason is excellent at answering phone calls, returning phone calls, and keeping me up to date with the status of my car. I HIGHLY recommend going to Center Acura for service. More

A++++ experience with Center Acura. Sent them an email about a new car, and the Internet Manager got back to me right away. Gave me a rock bottom price and a great deal. Super happy with my purchase and t about a new car, and the Internet Manager got back to me right away. Gave me a rock bottom price and a great deal. Super happy with my purchase and the sales department was great. I will let all myfriends and family know. rita More