Acura of Bay Shore

Outstanding Everyone was very welcoming and made us feel comfortable. No one was ever over bearing. Didn't try to talk us into what we didn't want. Everyone was very welcoming and made us feel comfortable. No one was ever over bearing. Didn't try to talk us into what we didn't want. More

Joanys Santiago I've never had a more genuine, professional and pleasant experience at a servicing as I did with Joanys Santiago. She kept everything moving, expla I've never had a more genuine, professional and pleasant experience at a servicing as I did with Joanys Santiago. She kept everything moving, explained details, kept me updated and has a great attitude! Joanys Santiago is an asset to Acura!! More

Excellent Experience My lease was soon to be up on my car & I began looking for a new car to lease. I went to Acura of Bay Shore a fairly local dealership. I found it ex My lease was soon to be up on my car & I began looking for a new car to lease. I went to Acura of Bay Shore a fairly local dealership. I found it extremely neat & clean. Allison Krill a salesgirl politely introduced herself to me & offered to show me around. She was extremely helpful in finding the type of car I was looking for. Once we zeroed in on the 2016 ILX she was very knowledgeable about the car & was able to explain all the many features of the Tech Plus package. Once the deal was finalized I saw Joseph Liotta to go over the financial paperwork. He was great to work with & explained in detail all the paperwork that had to be signed. I am very happy with my new car & it was a pleasure to deal with Acura of Bay Shore. More

Excellent purchase experience of MDX 2016 We contacted online and get a good deal before we visit dealer. Teresa and Renay were very helpful. Sales representative is Anthony, very patiently sh We contacted online and get a good deal before we visit dealer. Teresa and Renay were very helpful. Sales representative is Anthony, very patiently showed us all new features, answered our questions. Not pushing, no game playing, the best auto sales person I have ever met! Highly recommended! Great purchase experience for us. More

Excellent service Allison, one of the representatives, was extremely helpful. She spent over an hour getting our insurance price down. She went above and beyond. Awesom Allison, one of the representatives, was extremely helpful. She spent over an hour getting our insurance price down. She went above and beyond. Awesome job! We are saving about $1000 a year! More

Great Experience Ali at Acura was able to get me out of my prior lease which I was only 13 months into for my Jeep Cherokee. I hated the car and wanted to come back t Ali at Acura was able to get me out of my prior lease which I was only 13 months into for my Jeep Cherokee. I hated the car and wanted to come back to Acura and the Bay Shore dealership did everything they could for me and made the deal a reality. They are easy to speak with and you do not feel like you are walking into a shark tank. Very professional and helpful and they give you the no hassle scenarios. If they can't do it, they will let you know. I will continue to bring them my business as this is my fourth deal with them. More

Excellent Service with a Smile I trust that my car will be serviced well by experienced technicians. I am always greeted with a smile and treated with courtesy, I am never hounded t I trust that my car will be serviced well by experienced technicians. I am always greeted with a smile and treated with courtesy, I am never hounded to add on additional services, however when additional service is recommended; it is fully explained so that I can make a educated decision that best for my wallet and my car. More

EXCELLENT SERVICE!! I've owned quite a number of vehicles over the years, and I must say that the service I receive at Bay Shore Acura FAR exceeds that at any other deale I've owned quite a number of vehicles over the years, and I must say that the service I receive at Bay Shore Acura FAR exceeds that at any other dealership thus far! Joanys Santiago is patient, thoughtful, and pleasant. She ALWAYS greets me with a smile, and she really knows her stuff!! Keith, the technician who usually works on my 2011 MDX is great as well. He answers any questions that I have thoroughly, and recommends certain services only when necessary (unlike other dealerships I've dealt with).Tom in parts takes the time out to look up any and everything that I may be interested in purchasing, and explains how it may look on my vehicle, which I really appreciate. Everyone at Bay Shore Acura have been nothing but accomodating. Any issues that I've had have been easily rectified, from obtaining a loaner vehicle for me to honoring my coupons. I've never left the service department disappointed. Everyone is professional as well as pleasant, and other businesses could learn a lot from you...keep up the stellar performance...YOU ALL ROCK!! More

Salesperson My wife & I just purchased a TLX & had the good fortune of having Diego as our salesperson. He was professional at all times and showed great pleasure My wife & I just purchased a TLX & had the good fortune of having Diego as our salesperson. He was professional at all times and showed great pleasure in selling us this car. I am presently leasing a Jeep and will be looking to meet with him to work out a deal to buy another ACURA. More

Pleasurable & pleasing. This dealership aims to please all of their customers. I have never left disappointed, whether I was purchasing a vehicle or servicing a vehicle. The This dealership aims to please all of their customers. I have never left disappointed, whether I was purchasing a vehicle or servicing a vehicle. The service is a phenonmenal experience. They extent their expertise to the fullest. I use to love Lexus. Now Acura is the Greatest. The service department makes my experience even better. I wish all dealerships had the love & personalities that Acura of Bayshore present. Professionalism is to perfection. Especially. Joann's Santiago & Tim Reid & Will Combs More