Acura of Bay Shore

Joanys-Great Service Once again Joanys came to the rescue when I lost the wheel lock the day before my road trip! She helped remedy the problem by immediately getting me a Once again Joanys came to the rescue when I lost the wheel lock the day before my road trip! She helped remedy the problem by immediately getting me an appointment to install new locks. She is always very professional and has a bright, courteous manner. It is a pleasure dealing with her!! More

9/15 visit Having Joanys as my service associate was wonderful! She always remains professional while being friendly and courteous.... a rare find. She helped Having Joanys as my service associate was wonderful! She always remains professional while being friendly and courteous.... a rare find. She helped me understand the importance of each service while listening and responding to ALL my questions. She walked me out to my loaner and my car when I came to pick it up (also a rare find). Love her smile...it makes you feel comfortable when you arrive. Joanys is a tremendous asset to Acura of Bayshore! More

Do not go here, terrible experience. This dealership lied to me. Did not answer my questions. Strung me along for days without giving me a date when I could pick up my car. I left message This dealership lied to me. Did not answer my questions. Strung me along for days without giving me a date when I could pick up my car. I left messages and ultimately had to drive to the dealer itself and find my salesman who still had to check with his manager to help me. At which point I spoke to the manager myself. As a young girl I felt extremely uncomfortable when the manager raised his voice to me and the salesman degraded me for being a women. I would not recommend going to this dealership ever. Extremely unprofessional and made my car buying experience stressful. It was a nightmare. More

Execllent Service Jazmine was superb so nice well mannered and so fluent with her description of the TLX. We were in and out. Thank You so much for making the car buyin Jazmine was superb so nice well mannered and so fluent with her description of the TLX. We were in and out. Thank You so much for making the car buying experience great. More

excellent I just picked up a new 2016 RDX last week. My experience with Tony of the sales staff, GM Christine and my finance person was outstanding. I was abo I just picked up a new 2016 RDX last week. My experience with Tony of the sales staff, GM Christine and my finance person was outstanding. I was about to close on a deal elsewhere, but was given a much better deal with Acura of Bay Shore. I very much hope that the excellent relationship continues! Donald A., Melville, NY More

superb, outstanding, loving and caring,simply the BEST Hello, I have been a customer of Acura of Bay Shore for over 12 years, bought 4 vehicles and that's where I also service my cars. I wouldn't even cons Hello, I have been a customer of Acura of Bay Shore for over 12 years, bought 4 vehicles and that's where I also service my cars. I wouldn't even consider going to another dealer for service ,much less for purchase of another vehicle. Service and care of Joanys and Tim is outstanding, always greeting me nicely, joking and asking about my family whom over the years they got to know as well. Also service manager is super nice and greets me all the me when I am there. Other service advisors and managers would have learned a lot from those people and Acura dealer as a whole. My dedication to this service and Acura of Bay shore was fully earned and is deaply appreciated, with continuous love and care from Tim, Joanys and service manager.Keep up the good work and see you soon!!!! Best regards Marek Koszelak More

Another amazing job by the Acura of Bay Shore Service Staff! The level of genuine, personalized customer service is truly outstanding!!! I especially want to thank the lovely Joanys for her warm personality, ene The level of genuine, personalized customer service is truly outstanding!!! I especially want to thank the lovely Joanys for her warm personality, energetic enthusiasm and impressive level of professionalism. Thank you!!! More

excellent Joanys provided a compassionate,knowledgeable ,and clear process to my problem.All areas regarding the sunroof repair work were confidently reporte Joanys provided a compassionate,knowledgeable ,and clear process to my problem.All areas regarding the sunroof repair work were confidently reported and I was directed to the appropriate glass repair shops. More

BAYSHORE ACURA SERVICE CENER I RECEIVED AN A 16 SERVICE LIGHT YESTERDAY ON MY 2014 MDX . I CALLED THE SERVICE DEPARTMENT AT 10.00AM - GOT A 1.30PM APPOINTMENT AND WAS BACK ON THE I RECEIVED AN A 16 SERVICE LIGHT YESTERDAY ON MY 2014 MDX . I CALLED THE SERVICE DEPARTMENT AT 10.00AM - GOT A 1.30PM APPOINTMENT AND WAS BACK ON THE ROAD BY 2.55PM! JOANYS PROVIDED ME WITH DETAILED INFORMATION AS TO WHAT THE SERVICE ENTAILED AND IT'S COST - HAD ME OUT IN NO TIME AND BECAUSE I HAD WASHED MY CAR THAT MORNING PROVIDED ME WITH A VOUCHER FOR A FUTURE WASH .. I HAVE BEEN AN ACURA OF BAYSHORE CUSTOMER SINCE 2004 - 4 ACURA'S ( AND A USED HONDA FOR MY DAUGHTER ) THEY HAVE MY FULL RECOMMENDATIONS . More

CALLED TODAY ASK FOR ALLIE THE PERSON WHO PICK UP THE PHONE WAS VERY RUDE SHE SAID SHE NO LONGER IS WORKING HERE I WILL NEVER BRING MY BUSINESS TO THEM ANYMORE. ALLIE WA STHE RE THE PERSON WHO PICK UP THE PHONE WAS VERY RUDE SHE SAID SHE NO LONGER IS WORKING HERE I WILL NEVER BRING MY BUSINESS TO THEM ANYMORE. ALLIE WA STHE REASON I WAS COMING BACK TO BUY ANOTHER MDX FROM HER. THEY JUST LOST MY BUSINESS. POOR DEALERSHIP THEY DON"T CARE ABOUT ANYONE. NEVER AGAIN I"M LUCKY I HAVE ALLIE"S CELL PHONE # I WILL FOLLOWER HER SHE IS THE BEST More