Acura of Bay Shore

Harassment I have leased a Honda Pilot from Atlantic , and for the last 14 months Bayshore Acura has sent me three to five mailing ads a day to bring it to them I have leased a Honda Pilot from Atlantic , and for the last 14 months Bayshore Acura has sent me three to five mailing ads a day to bring it to them and lease a new Acura. I have called and emailed to try to get Off the list and they still dont stop! It's a non stop barrage of advertisements for their vehicles. I will never buy an Acura ever because of this harassment ! BBB here I come ! More

Responsible, Reliable, Respectful Acura Dealership As a business woman, service advisor Tim Reid and crew are always respectful to my needs. I have owned my 2007 Acura RDX for four years and have only As a business woman, service advisor Tim Reid and crew are always respectful to my needs. I have owned my 2007 Acura RDX for four years and have only experienced each time quality, responsible and reliable service. More

Wonderful Service Advisor Joanys Santiago Wonderful person a person that loves what she does. She will go out of her way to keep you very happy and keep your Acura running very well. Acura co Wonderful person a person that loves what she does. She will go out of her way to keep you very happy and keep your Acura running very well. Acura could not replace that smile and a wonderful service advisor!! More

Excellent Service Dept. Tim was patient, helpful and very understanding regarding the service of my 2014 RDX. Within a few minutes, my vehicle was on the lift,diagnosed, and Tim was patient, helpful and very understanding regarding the service of my 2014 RDX. Within a few minutes, my vehicle was on the lift,diagnosed, and vehicle problems were being addressed. I'm very pleased and satisfied with resolved car issues. More

1st oil change on my 2016 mdx What a pleasure to do business with. Joanys has a wonderful personality! So nice to deal with someone who loves their job as much as Joanys Santiago d What a pleasure to do business with. Joanys has a wonderful personality! So nice to deal with someone who loves their job as much as Joanys Santiago does! More

Excellent Service! Joanys completely made me and my husband's day. She made it possible for us to have our vehicle serviced quickly and more importantly helped us with t Joanys completely made me and my husband's day. She made it possible for us to have our vehicle serviced quickly and more importantly helped us with the cost. We are really grateful as around the holiday season it is hard to budget unexpected costs and without qualm she and the service team extended their gratitude to help us out! Surely we will have our cars serviced here in the future. More

Great service!! Had my car serviced there a few months. The staff was excellent and helpful. I was given a ride back to work from their dealership and they were ablea Had my car serviced there a few months. The staff was excellent and helpful. I was given a ride back to work from their dealership and they were ableable to work with my schedule to pick me up. Joanys was made my service experience easy and I was updated during the repair. The wash at the end of the service was a definite bonus. More

Professional & Accommodating Service Rep Joanys Santiago & service team are professional & accommodating. I have been a satisfied client for over 10 years. Management & Sales tea Service Rep Joanys Santiago & service team are professional & accommodating. I have been a satisfied client for over 10 years. Management & Sales teams are excellent too! More

Bad experinece Someone called me for a trade in and offered me $1000 for the loyalty program to put into my trade in. Everything was a lie. I went there and they tol Someone called me for a trade in and offered me $1000 for the loyalty program to put into my trade in. Everything was a lie. I went there and they told me everything was ready to go and I got my insurance on which I'm trying to get back since they had charged me already and also gave them my down payment. After 2 hours of waiting they tell me that I wasn't approved for the lease. Like xxx why are these people making up stories and lying, they came to me trying to get business now i will have this negative input on my credit report. Anyways bad experience, customer service sucks. DCH Acura are way better. More

Timely and Efficient and Reliable The Acura Bayshore dealership, specifically the maintenance department, has never disappointed me with their efficiency and professionalism. Though a The Acura Bayshore dealership, specifically the maintenance department, has never disappointed me with their efficiency and professionalism. Though arguably a great car, I continue to buy Acuras because of the fabulous service department at Bayshore. More