495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Got my car serviced and like always, everything was great and done on time and professionally handled and done on time and professionally handled More
Had the BEST experience at 495 Mazda thanks to Emily (service writer) and Scott (service manager). Emily quickly picked up the phone and was all ears to help me pin point the issue! Within that same wee (service writer) and Scott (service manager). Emily quickly picked up the phone and was all ears to help me pin point the issue! Within that same week, they were able to get me an appointment and find the issue in no time! I was greeted by Emily with a smiling face and ready to help me, then she got her service manager scott to go on a ride with me to figure out the issue itself with my car. Within three minutes, he was able to name the problem and set me up for a loaner for a few hours and came back and my car was brand new!! Nothing but great people and great technicians over at 495 Mazda! Thank you Emily,Scott and the rest of the service team :) More
Alex was amazing! !! No pressure which i appreciate. Very thorough in explaining everything and honest!!!! !! No pressure which i appreciate. Very thorough in explaining everything and honest!!!! More
I went to mazda the other day to get an inspection sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very h sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very happy every thing went very good I will definitely come back again great job every one More
I've always had a fantastic experience here at 495 Mazda. From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are st From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are straight up with when something does vs. doesn't need attention, and I've found their prices to be comparable to most other places. Natasha Estabrook has been a lifeline for us and we really appreciate her support! All in all, a positive experience! More
Vehicle in to address recall issue. Worked with Alex Maillet, could not have been nicer! Worked with Alex Maillet, could not have been nicer! More
Great people in sales but don’t go there on a Sunday ( or any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a simple “ cash” transaction. The car I wanted to buy had everything I wanted in terms of options, otherwise I would have walked out and said “ Forget It !” Even the manager (?) in charge was powerless to speed up this incredibly slow “ finance person” BAD business ! I even tried to secure the car by giving the manager (?) my $1000 deposit check plus a $1 and a handshake to seal the deal but he refused! STUPID ! I finally (another 1/2 hour after the above) got in to see the “ finance guy” and it took only 10 minutes. BUT three days later when the salesman delivered the car I found out the “ finance guy” had INCORRECTLY filled out the paperwork on my bill of sale! Ha! So, like I say, DON’T GO ON A SUNDAY ! More
Had a great experience at 495. I love my brand new CX-90. Every person we encountered was helpful. I love my brand new CX-90. Every person we encountered was helpful. More
Professional and friendly, set us up with the perfect car that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. More
David Duffin is a very professional salesman, who communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requ communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requested. It was a very easy process purchasing my new Mazda CX -5. More










