Back

495 Mazda

Lowell, MA

4.7
3,057 Reviews
For one of the best selections of Mazda vehicles around, visit 495 Mazda. 495 Mazda is on the Tewksbury Lowell line There has never been a better time to own a New Mazda as many of the models are setting the standards as to what an automobile should be. Always stylish, efficient and fun-to-drive, a Mazda vehicle means reliability and quality for years to come. If you have ever owned one, you know exactly what we are talking about For those that are not too familiar with Mazda, feel free to stop on in and meet with one of our Specialists today!
Contact Dealership

720 Rogers St

Lowell, MA

01852

Directions

By Type

Showing 3,057 reviews

April 08, 2026

I went to mazda the other day to get an inspection sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very h More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

495 Mazda responded

It’s great to hear your Mazda3 received its inspection sticker the same day and returned clean. Emily and our team enjoyed taking care of your car. We look forward to welcoming you again.

April 06, 2026

I've always had a fantastic experience here at 495 Mazda. From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are st More

by Parrus Doshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Estabrook
Apr 06, 2026 -

495 Mazda responded

We're delighted to hear your Mazda CX-5 has consistently received attentive service and honest advice from our team. Thank you for recognizing our commitment to knowledgeable, courteous support and fair pricing. We look forward to keeping your Mazda running smoothly.

April 04, 2026

Vehicle in to address recall issue. Worked with Alex Maillet, could not have been nicer! More

by 6slingr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Maillet
Apr 04, 2026 -

495 Mazda responded

Thank you for bringing your Mazda MX-5 Miata in for the recall service. Emily is pleased our team provided friendly and attentive support throughout your visit.

April 03, 2026

Great people in sales but don’t go there on a Sunday ( or any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a More

by rhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Soun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whom ever was working finance 3/29/26 gets zero stars
Apr 05, 2026 -

495 Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 01, 2026

Had a great experience at 495. I love my brand new CX-90. Every person we encountered was helpful. More

by Lacruzfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

495 Mazda responded

Thank you for purchasing your new Mazda CX-90. We’re thrilled to hear every team member was helpful during your visit. Enjoy every moment behind the wheel!

March 29, 2026

Professional and friendly, set us up with the perfect car that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. More

by Hammrg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

495 Mazda responded

It’s great to hear our team provided professional, friendly service while helping you discover the Mazda CX-50 that matches your needs. Joe appreciates you giving Mazda a chance and is thrilled that you’re loving your new CX-50.

March 26, 2026

David Duffin is a very professional salesman, who communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requ More

by kathyapigian45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

495 Mazda responded

Thank you for your five-star rating. David and the team were glad to keep you informed and find the exact exterior and interior colors you requested. Enjoy your new Mazda CX-5.

March 25, 2026

I called about 2 CPO cars to see if they were available. Kristen said they were and would be happy to show them to me and test drive. When I arrived, I was met at the door by kristen and addressed by name. More

by slanzillo15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

495 Mazda responded

Thank you for recommending us based on your CPO Mazda CX-5 purchase. We’re delighted Kristen greeted you by name, had the vehicles ready for your test drive, and provided professional service. It’s wonderful to hear you found the pricing fair and are enjoying your new CX-5.

March 21, 2026

Great customer service, maintenance service was excellent and they even washed my car when they were finished, completely happy with the whole experience. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

495 Mazda responded

Thank you for highlighting our maintenance service and car wash. We're glad 495 Mazda met your expectations. We appreciate your feedback.

March 04, 2026

Scheduling service is always easy and prompt. Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and fri More

by supreme-85.drip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

495 Mazda responded

Thank you for your five-star review. We’re happy that scheduling your Mazda CX-5 service was easy and that the waiting area amenities provided comfort. We’re also glad the narrated inspection video added clarity and that Emily’s expertise and friendly approach made your visit even better.

1
...