495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I went to mazda the other day to get an inspection sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very h sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very happy every thing went very good I will definitely come back again great job every one More
I've always had a fantastic experience here at 495 Mazda. From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are st From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are straight up with when something does vs. doesn't need attention, and I've found their prices to be comparable to most other places. Natasha Estabrook has been a lifeline for us and we really appreciate her support! All in all, a positive experience! More
Vehicle in to address recall issue. Worked with Alex Maillet, could not have been nicer! Worked with Alex Maillet, could not have been nicer! More
Great people in sales but don’t go there on a Sunday ( or any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a simple “ cash” transaction. The car I wanted to buy had everything I wanted in terms of options, otherwise I would have walked out and said “ Forget It !” Even the manager (?) in charge was powerless to speed up this incredibly slow “ finance person” BAD business ! I even tried to secure the car by giving the manager (?) my $1000 deposit check plus a $1 and a handshake to seal the deal but he refused! STUPID ! I finally (another 1/2 hour after the above) got in to see the “ finance guy” and it took only 10 minutes. BUT three days later when the salesman delivered the car I found out the “ finance guy” had INCORRECTLY filled out the paperwork on my bill of sale! Ha! So, like I say, DON’T GO ON A SUNDAY ! More
Had a great experience at 495. I love my brand new CX-90. Every person we encountered was helpful. I love my brand new CX-90. Every person we encountered was helpful. More
Professional and friendly, set us up with the perfect car that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. that met our needs. We were presently surprised because we had never considered Mazda in the past and we love the car. More
David Duffin is a very professional salesman, who communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requ communicated throughout the time period that I was purchasing my car. The Team worked very hard to find the exterior and interior colors that I requested. It was a very easy process purchasing my new Mazda CX -5. More
I called about 2 CPO cars to see if they were available. Kristen said they were and would be happy to show them to me and test drive. When I arrived, I was met at the door by kristen and addressed by name. Kristen said they were and would be happy to show them to me and test drive. When I arrived, I was met at the door by kristen and addressed by name. the cars were ready for me to view and test drive. the courtesy and professionalism was A+. Sadly, I did not find this kind of service at other dealerships (namely Liberty Mazda in Wakefield!) The price was fair and the service was excellent! I bought the car and love it. Highly recommend! More
Great customer service, maintenance service was excellent and they even washed my car when they were finished, completely happy with the whole experience. and they even washed my car when they were finished, completely happy with the whole experience. More
Scheduling service is always easy and prompt. Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and fri Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and friendly. More










