Emily Tierney
Emily Tierney at 495 Mazda

Emily Tierney

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Emily Tierney

April 21, 2026

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Employee Rating

Got my car serviced and like always, everything was great and done on time and professionally handled More

by Walter K
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Recommend Dealer
Yes

Other Employees Tagged: Sean Ghandchi

Apr 21, 2026

495 Mazda responded

We’re glad Sean and our service team completed your Mazda CX-5 service on schedule with professional care. Thank you for the five-star rating and for trusting us with your vehicle. We look forward to assisting you again.

April 20, 2026

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Had the BEST experience at 495 Mazda thanks to Emily (service writer) and Scott (service manager). Emily quickly picked up the phone and was all ears to help me pin point the issue! Within that same wee More

by Samantha Hicks
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Recommend Dealer
Yes

Other Employees Tagged: Scott

Apr 20, 2026

495 Mazda responded

Thank you for sharing your experience. Emily is glad she could quickly pinpoint the issue with your Mazda3, and our technicians were happy to get you back on the road. We hope to see you again soon.

April 08, 2026

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I went to mazda the other day to get an inspection sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very h More

by Tommy316
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Recommend Dealer
Yes
Apr 08, 2026

495 Mazda responded

It’s great to hear your Mazda3 received its inspection sticker the same day and returned clean. Emily and our team enjoyed taking care of your car. We look forward to welcoming you again.

April 06, 2026

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I've always had a fantastic experience here at 495 Mazda. From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are st More

by Parrus Doshi
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Recommend Dealer
Yes

Other Employees Tagged: Natasha Estabrook

Apr 06, 2026

495 Mazda responded

We're delighted to hear your Mazda CX-5 has consistently received attentive service and honest advice from our team. Thank you for recognizing our commitment to knowledgeable, courteous support and fair pricing. We look forward to keeping your Mazda running smoothly.

April 04, 2026

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Vehicle in to address recall issue. Worked with Alex Maillet, could not have been nicer! More

by 6slingr
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Recommend Dealer
Yes

Other Employees Tagged: Alex Maillet

Apr 04, 2026

495 Mazda responded

Thank you for bringing your Mazda MX-5 Miata in for the recall service. Emily is pleased our team provided friendly and attentive support throughout your visit.

March 21, 2026

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Great customer service, maintenance service was excellent and they even washed my car when they were finished, completely happy with the whole experience. More

by Cindy
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Recommend Dealer
Yes
Mar 22, 2026

495 Mazda responded

Thank you for highlighting our maintenance service and car wash. We're glad 495 Mazda met your expectations. We appreciate your feedback.

March 04, 2026

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Scheduling service is always easy and prompt. Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and fri More

by supreme-85.drip
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Recommend Dealer
Yes
Mar 04, 2026

495 Mazda responded

Thank you for your five-star review. We’re happy that scheduling your Mazda CX-5 service was easy and that the waiting area amenities provided comfort. We’re also glad the narrated inspection video added clarity and that Emily’s expertise and friendly approach made your visit even better.

February 19, 2026

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Good customer service and vehicle maintenance completed. Good complementary service including car wash after maintenance. More

by VSA
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Recommend Dealer
Yes
Feb 20, 2026

495 Mazda responded

Hello, thank you for sharing your experience with our customer service and maintenance on your Mazda CX-50. We’re pleased the complimentary car wash met your expectations. Emily and the team look forward to assisting you again.

February 06, 2026

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I like this dealer. Unfortunately it’s kinda pricey and the agents are not always helpful. More

by Leo
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Recommend Dealer
Yes
Feb 08, 2026

495 Mazda responded

Leo, it's great to hear that Emily was was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing 495 Mazda!

January 07, 2026

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I went to mazda the other day to get an oil change every thing went very good then had to come back to get 4 new tires it also went very good emily was super awesome thank you emily and everyone at mazda fo More

by Tommy316
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Recommend Dealer
Yes
Jan 07, 2026

495 Mazda responded

Thanks for sharing about your experience with 495 Mazda. We appreciate your business and hope to see you again soon!

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