Emily Tierney
Emily Tierney at 495 Mazda

Emily Tierney

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

Contact Me
5.0
29 Reviews
5.0

29 Reviews

Write a Review

29 Reviews of Emily Tierney

September 17, 2026

Dealership Rating
Employee Rating

When I brought my car in for service yesterday Emily was the person who handled the process. She was personable, intelligent, and helpful. She even worked with the service team to have a lower bumper dent s More

by liz_pennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Sullivan, Eliza Tierney

Sep 17, 2026

495 Mazda responded

Thank you for sharing your experience with our team at 495 Mazda. We appreciate your recommendation and are glad to hear the service met your expectations.

September 15, 2026

Dealership Rating
Employee Rating

Emily is hands down one of the best people I’ve ever dealt with—she sets the standard for what great customer service should be. She treats you like family the second you walk in, always has the warmest More

by bridgett.sadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

495 Mazda responded

Thank you for recognizing the service at 495 Mazda. We appreciate your kind words about our team and their dedication to customer care. Your feedback is valued.

September 13, 2026

Dealership Rating
Employee Rating

Kristen in sales is amazing, she is easy to work with and quite fun to be honest. The service department is great as well. I've never had a problem with this dealership. They are honest, helpful and not push More

by HANN8408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domenic Pellegrino, Kristen Murphy , Natasha in service.

Sep 13, 2026

495 Mazda responded

Thank you for sharing your experience with our sales and service teams. We appreciate your continued trust in 495 Mazda. Your feedback is valuable to us.

September 07, 2026

Dealership Rating
Employee Rating

Exceedingly accommodating, absolutely wonderful service staff and a really cool building. Shout out Emily at service, real life angel. More

by Julian S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

495 Mazda responded

Thank you for recognizing our service team and facility. We appreciate your feedback about Emily and the accommodating experience at 495 Mazda.

September 07, 2026

Dealership Rating
Employee Rating

I was in Business Development and Customer Service for more than 25 years,,,,this young lady is as good as it gets! Top notch Customer service and satisfaction. Extremely knowledgeable and transparent,,we More

by mikescalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Karayianis/Business Mgr., super knowledgeable about extended warranty (which I will be buying) no pressure and easy going! Great guy!

Sep 07, 2026

495 Mazda responded

Thank you for sharing your detailed experience with our service team at 495 Mazda. We appreciate your insight on the importance of the service department and are glad to hear it met your expectations. Your feedback is valuable to us.

September 03, 2026

Dealership Rating
Employee Rating

Best dealership. Excellent people and very knowledgeable. They always treat you like family. Highly recommend. More

by Toyota Tundra 2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

495 Mazda responded

Thank you for recommending 495 Mazda. We appreciate your kind words about our team and service.

August 28, 2026

Dealership Rating
Employee Rating

All my service has been done at this dealership The staff are very informative and professional I would buy another car at this dealership for that reason More

by ljd1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

495 Mazda responded

Thank you for your positive feedback about our team at 495 Mazda. We appreciate your trust in us for service and future purchases.

August 24, 2026

Dealership Rating
Employee Rating

I went to mazda today to get new wipers emily was super awesome thank you emily and every one at mazda for putting the new wipers on my car very happy every thing went very good I will definitely come back More

by ThomasDasilva316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

495 Mazda responded

Thank you for sharing your experience with our team at 495 Mazda. We're glad the wiper installation went smoothly and that you were satisfied with the service. We appreciate your feedback.

August 04, 2026

Dealership Rating
Employee Rating

I want to say that this Dealership is the very best! ! In every aspect they go above and beyond to satisfy their customers! I brought my car in for service repair at no cost to me and not only did they d More

by Myboythemarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Sullivan, Eliza Tierney

Aug 04, 2026

495 Mazda responded

Thank you for sharing your experience with 495 Mazda. We appreciate your kind words about our service and customer care. Your feedback is valued.

July 17, 2026

Dealership Rating
Employee Rating

Emily has been my service advisor and knowledgable about my car and always efficient in scheduling appointments. She's great to deal with. More

by b_lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

495 Mazda responded

Thank you for sharing your experience with our service team at 495 Mazda. We appreciate your feedback and are glad to hear about the efficient scheduling and knowledgeable support.

1

Dealership Inventory (313 Vehicles)

new 2026 Mazda CX-5 car, priced at $34,060
2026 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $44,331
2026 Mazda CX-50
new
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $45,351
2026 Mazda CX-50
new
Zircon Sand Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $45,553
2026 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-30 car, priced at $23,315
2023 Mazda CX-30
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $35,882
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive