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495 Mazda

Lowell, MA

Overview
Employees
Reviews
Vehicles
4.7
3,049 Reviews
For one of the best selections of Mazda vehicles around, visit 495 Mazda. 495 Mazda is on the Tewksbury Lowell line There has never been a better time to own a New Mazda as many of the models are setting the standards as to what an automobile should be. Always stylish, efficient and fun-to-drive, a Mazda vehicle means reliability and quality for years to come. If you have ever owned one, you know exactly what we are talking about For those that are not too familiar with Mazda, feel free to stop on in and meet with one of our Specialists today!
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720 Rogers St

Lowell, MA

01852

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Showing 3,049 reviews

March 21, 2026

Great customer service, maintenance service was excellent and they even washed my car when they were finished, completely happy with the whole experience. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

495 Mazda responded

Thank you for highlighting our maintenance service and car wash. We're glad 495 Mazda met your expectations. We appreciate your feedback.

March 04, 2026

Scheduling service is always easy and prompt. Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and fri More

by supreme-85.drip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

495 Mazda responded

Thank you for your five-star review. We’re happy that scheduling your Mazda CX-5 service was easy and that the waiting area amenities provided comfort. We’re also glad the narrated inspection video added clarity and that Emily’s expertise and friendly approach made your visit even better.

February 19, 2026

Good customer service and vehicle maintenance completed. Good complementary service including car wash after maintenance. More

by VSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

495 Mazda responded

Hello, thank you for sharing your experience with our customer service and maintenance on your Mazda CX-50. We’re pleased the complimentary car wash met your expectations. Emily and the team look forward to assisting you again.

February 07, 2026

Very pleased with the service. Start to finish I was kept up to date. All my questions were answered. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Estabro
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Feb 08, 2026 -

495 Mazda responded

It’s wonderful to hear your Mazda6 service was so smooth and that our team kept you informed throughout. Please let us know if you have any further questions.

February 06, 2026

I like this dealer. Unfortunately it’s kinda pricey and the agents are not always helpful. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

495 Mazda responded

Leo, it's great to hear that Emily was was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing 495 Mazda!

January 24, 2026

Great service experience today! Natasha was extremely helpful and friendly. Guy provided a thorough and expert service video as well. More

by aaronmbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha, Guy
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Jan 24, 2026 -

495 Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing 495 Mazda!

January 24, 2026

The service department staff was excellent. Everyone was friendly, professional, and never pushy. The service advisor, Natasha, who helped me was especially outstanding. She was clear, honest, More

by Nrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
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Jan 24, 2026 -

495 Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Great service! I was on and out in no time. Natasha is amazing! Thank you! More

by kcjobs123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
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Jan 10, 2026 -

495 Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing 495 Mazda, we look forward to having you as a valued customer for many years to come!

January 07, 2026

I went to mazda the other day to get an oil change every thing went very good then had to come back to get 4 new tires it also went very good emily was super awesome thank you emily and everyone at mazda fo More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

495 Mazda responded

Thanks for sharing about your experience with 495 Mazda. We appreciate your business and hope to see you again soon!

December 23, 2025

495 Mazda was a pleasure to work with to purchase my new car, straightforward and transparent throughout the whole process. I would highly recommend to visit if you are car shopping! More

by ashly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Duffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

495 Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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