james Brown
james Brown at Toyota of Scranton

james Brown | Page 8

Detail Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.6
116 Reviews
4.6

116 Reviews

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116 Reviews of james Brown

March 16, 2022

Dealership Rating
Employee Rating

I can’t say enough about this dealership! They got my truck in right away upon arrival, and got me out of there and back on the road in no time! More

by BRIANKOZA577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Esteras, Kevin Morrow

Mar 22, 2022

Toyota of Scranton responded

Hi Brian, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We make every effort to honor your time as we understand how important your time is and how valuable. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

March 08, 2022

Dealership Rating
Employee Rating

They changed the oil in my car. It gets no better than that. The service was completely done in a timely manner. More

by earl.e.cottrell.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

March 02, 2022

Dealership Rating
Employee Rating

The team was fantastic and helpful I was able to drop off my new tundra for service and pick it back up shortly after!! More

by kjkellyusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Grieco

Mar 02, 2022

Toyota of Scranton responded

kjkellyusmc, many thanks for your perfect, 5 star review. We all appreciate it. We are delighted to know all went well at your service visit. Enjoy your Tundra. Take care.

February 23, 2022

Dealership Rating
Employee Rating

Very friendly professional is done in a timely matter always came by and provided information on how long it would take before the service was done very knowledgeable and enjoyed the lounge while waiting More

by slammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Feb 23, 2022

Toyota of Scranton responded

slammer, we are grateful for the opportunity to service your vehicle. Thank you for sharing your service story. It is also good to know you were comfortable in our guest waiting area. Be well, take care.

January 31, 2022

Dealership Rating
Employee Rating

Fantastic remarkable service top notch hospitality everyone was totally professional the greatest car care experience hands down More

by GNALL3231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Jan 31, 2022

Toyota of Scranton responded

GNALL3231, we are delighted you had an outstanding service visit. Thank you for the perfect, 5 star rating and great review. Our team wants to make certain your experience goes well and you are pleased. Again, thank you for taking the time to provide this review. Take care.

January 18, 2022

Dealership Rating
Employee Rating

It was a pleasure to dealing with them they were kind and courteous I was very well taken care of More

by DOUG.TOMOLONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Shean , Alyssa Esteras, Curt Manck, Kevin Morrow

Jan 18, 2022

Toyota of Scranton responded

Doug, thank you taking the time to offer feedback and rate your recent experience. We are thrilled to know we earned 5 stars. The team really appreciates it. Take care.

December 17, 2021

Dealership Rating
Employee Rating

Always a great experience. On time informative and friendly. From start to finish. Happy holidays! More

by CMHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Alyssa Esteras

Dec 17, 2021

Toyota of Scranton responded

CMHANNON, Happy holidays to you and your family. Thank you for taking the time to complete your review. We appreciate you taking the time to provide us with feedback on your service visit. Thank you. Take care.

December 14, 2021

Dealership Rating
Employee Rating

It was a great Service! Great service! Great service! Great service! Great service! Great service! More

by BRITTANYBUCK42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Dec 15, 2021

Toyota of Scranton responded

Thank you Brittany for taking the time to let us know about your service experience. We appreciate it. Take care.

November 02, 2021

Dealership Rating
Employee Rating

I've found Toyota of Scranton to provide, by far, the best service experience of any dealership I've dealt with. They are accommodating, friendly, informative and efficient. More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 27, 2021

Dealership Rating
Employee Rating

It was a wonderful experience during a trying time and we thank you all very much. More

by DALTONDAD67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Sep 27, 2021

Toyota of Scranton responded

Thank you for the 5 star rating on your service visit. We appreciate your kindness. Take care.

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