derrick howard

The two stars are only because of the guy in charge of service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care. I’ve replaced two tires and asked him to put it on the front when job was finished I find the tires on the back also the wheels are in a a very bad condition because of the grease they used to install the tires. No car wash was performed - when I brought this up to the sales advisor he said he forgot to tell them ! Again if it wasn’t for the guy in charge I would give this place a 1 star it’s been terrible recently. I will attach pictures of the tires and wheels if this lets me. More

by Fadi Verified Customer Verified Customer

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The two stars are only because of the guy in charge of service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care. I’ve replaced two tires and asked him to put it on the front when job was finished I find the tires on the back also the wheels are in a a very bad condition because of the grease they used to install the tires. No car wash was performed - when I brought this up to the sales advisor he said he forgot to tell them ! Again if it wasn’t for the guy in charge I would give this place a 1 star it’s been terrible recently. I will attach pictures of the tires and wheels if this lets me. More

by Fadi Verified Customer Verified Customer

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The two stars are only because of the guy in charge of service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care. I’ve replaced two tires and asked him to put it on the front when job was finished I find the tires on the back also the wheels are in a a very bad condition because of the grease they used to install the tires. No car wash was performed - when I brought this up to the sales advisor he said he forgot to tell them ! Again if it wasn’t for the guy in charge I would give this place a 1 star it’s been terrible recently. I will attach pictures of the tires and wheels if this lets me. More

by Fadi Verified Customer Verified Customer

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Toyota Fletcher is a dealership with great customer service. Derick was knowledgeable, kind and patient service. Derick was knowledgeable, kind and patient More

by NOSHALIN1219 Verified Customer Verified Customer

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My service tech was helpful and mety needs. He explained things to me. It was appreciate . He explained things to me. It was appreciate . More

by UPSHAWCAROLYN3 Verified Customer Verified Customer

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As always, Derrick Howard helped us out and took excellent care of us! He’s extremely knowledgeable and is always looking out for our best interests! excellent care of us! He’s extremely knowledgeable and is always looking out for our best interests! More

by Christopher Gayle Verified Customer Verified Customer

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The service dept they down good job but the waiting time to finch the job it took 4 just oil change . to finch the job it took 4 just oil change . More

by subhiqu Verified Customer Verified Customer

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Enjoyed the service visit to this dealership. Excellent service, great service advisor, truly a great dealership with nice people. I highly recommend this dealership for service. Excellent service, great service advisor, truly a great dealership with nice people. I highly recommend this dealership for service. More

by rod.ward Verified Customer Verified Customer

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The two advisers I always ask for is Norman or Derrick. They’re great. Very helpful and professional. They’re great. Very helpful and professional. More

by CAROLANN4714 Verified Customer Verified Customer

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Great service is always provided by Toyota of Tampa Bay. They’re friendly and very efficient They’re friendly and very efficient More

by BHOKEVIN Verified Customer Verified Customer

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