bobby Martinez

We were helped by a salesman name Turgo and the Manager name Lance in leasing a Jeep Wrangler Willys a couple of days ago. Both were very professional and understood our needs very well. By the end of the name Lance in leasing a Jeep Wrangler Willys a couple of days ago. Both were very professional and understood our needs very well. By the end of the day, we changed our vehicle from Volvo S60 to the Wrangler with big smiles on our faces. My wife was very happy and excited as well as I. It was a smooth, pleasurable, and satisfying experience. I have been to many car dealers during past 40 years and I can say this Bayside Jeep Dealership was the BEST. Everyone at the dealership is friendly with positive vibe. Great place to be and buy a car! More

by calvinkim009 Verified Customer Verified Customer

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Very good customer service. Made the experience better and easy. Very helpful all the way to the end . Made the experience better and easy. Very helpful all the way to the end . More

by jamie.cavanaugh16 Verified Customer Verified Customer

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I like the service. It was fast and efficient. I’m definitely going to come back. It was fast and efficient. I’m definitely going to come back. More

by Myriam Cisse Verified Customer Verified Customer

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My car was taken in and given back to me within an hour. Reps at the desk were friendly and courteous. However the one Coffee machine for the whole facility was not working which was disappointing. Overall Reps at the desk were friendly and courteous. However the one Coffee machine for the whole facility was not working which was disappointing. Overall service was good! More

by andyb4515 Verified Customer Verified Customer

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True professionals. . knowledgeable and courteous they took great care of me I would absolutely recommend anyone to Bayside Jeep Chrysler! . knowledgeable and courteous they took great care of me I would absolutely recommend anyone to Bayside Jeep Chrysler! More

by alexcruz109 Verified Customer Verified Customer

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I had an amazing purchasing experience and couldn’t be happier with the result. Alston is professional, friendly, and hardworking. He really understood what I was looking for and made the leasing process happier with the result. Alston is professional, friendly, and hardworking. He really understood what I was looking for and made the leasing process as smooth as possible. He helped me get out my lease six months early and got me into the Wrangler Rubicon I’ve wanted for a long time. I’ll definitely be coming back and bringing my friends and family! Thank you so much, Alston! More

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Alston was very helpful in getting me a great deal. Bobby was lovely as well. I will be returning to this dealership for regular maintenance and referring my people here as well for all their new/ used Bobby was lovely as well. I will be returning to this dealership for regular maintenance and referring my people here as well for all their new/ used car endeavours! More

by kimberlyomezi Verified Customer Verified Customer

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Service advisor was very courteous and helpful. I was very happy with the time he promised me to deliver my vehicle back to me. I would highly recommend friends and family to this dealership. I was very happy with the time he promised me to deliver my vehicle back to me. I would highly recommend friends and family to this dealership. More

by sosamma052008 Verified Customer Verified Customer

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I had an overall good experience when purchasing a Jeep Renegade while being helped by Terrence from finance. However, my experience was not pleasant afterwards when trying to cancel my MOPAR "used maximum Renegade while being helped by Terrence from finance. However, my experience was not pleasant afterwards when trying to cancel my MOPAR "used maximum care" plan which was added on my purchase. I initially contacted MOPAR directly and then the bank who helped with financing this vehicle. After going back and forth for about a month, I was instructed to reach out to Bayside dealership to cancel the plan. I called Bayside on Sept 6th at 1:12pm and Bobby from finance said his computer was booting up and he would send me the cancellation for via email (which I spelled out) as soon as his computer was running. I never got an email and called back at 3:05pm (I spke with receptionist to leave the message and provided a callback number) bbut never got a call back or the form to my email. I called again at 4:53pm and I was left waiting and then sent to voicemail, which I left with a message and callback number and never got a response. I called again on Sept 7th at 12:43pm, at that time Terrence answered and he said since Bobby already spoke with me, he should continue the cancellation process. Terrence asked me to call back in about 30mins as Bobby was not available. I called again at 2:13pm, 2:20pm and 2:29pm and I was never able to get in touch with Bobby. I also emailed Chanel Stevens (one of the managers at Bayside) who said he would get in touch with Bobby or help me with the MOPAR cancellation form (around 3pm), but Chanel never reached out to me even after I sent a follow up email on 9/11. At this time, I'm extremely frustrated with the lack of availability and possible transparency with these business practices. I hope nobody else goes through this nightmare which seems endless while I was just trying to cancel a MOPAR plan which should be a smooth process. More

by User-68a9b71cc5 Verified Customer Verified Customer

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Excellent service and an outstanding customer service always provided by bayside dodge dealer. Extremely happy always provided by bayside dodge dealer. Extremely happy More

by ash2cobain Verified Customer Verified Customer

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