Zerryck Rodgers

Zerryck was excellent from start to finish in his communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out t communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out the car did not hold up w/ multiple issues & much frustration dealing w/ the local Cascade dealer. So I finally came back to Lexus. More

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I have now purchased my second vehicle from this dealership. I think they are really great, and they’ve performed all service on every Lexus I’ve owned (first two purchased elsewhere) since 2012. I dealership. I think they are really great, and they’ve performed all service on every Lexus I’ve owned (first two purchased elsewhere) since 2012. I highly recommend this dealership, and Shelley is a dream to work with. She’s so caring and listens to exactly what you want and goes above and beyond. There’s not enough good things to say about her and the team at this dealership from finance to sales to service. They’re always great! More

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The entire staff was amazing in dealing with our issue and resolved it in a timely matter and resolved it in a timely matter More

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The facility was state of the art, the service area was clean and the landscape was beautiful. Earl was professional, attentive, knowledgeable and so pleasant to work with throughout the entire purchasing clean and the landscape was beautiful. Earl was professional, attentive, knowledgeable and so pleasant to work with throughout the entire purchasing process. He found me the perfect model, in the color I was hoping for and at a price I was comfortable with. This is my second Lexus purchase and I would definitely recommend this dealership. I am so very happy with this purchase! More

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Luxury brands come with the expectation of a higher level of customer service, and Metro Lexus of Akron-Canton's staff and facility nailed it! Kristen, my sales consultant, and John, the finance manager, pr of customer service, and Metro Lexus of Akron-Canton's staff and facility nailed it! Kristen, my sales consultant, and John, the finance manager, provided first-in-class service from the moment I called to inquire about a new car. The experience could not have been better. Their understanding of my wants and needs, in addition to their communication and prompt follow through were superior to all of the other dealerships I visited. As well, Drew was beyond patient in training me on all things electronic and showing me how to operate all of the extras that come with owning a Lexus. The service department has been incredibly accommodating, even giving me a vehicle to drive while mine was being prepped. And the service area has amenities that make waiting very comfortable - including beverages and snacks. I am a customer for life! Thank you for taking the anxiety and hassle out of purchasing a car. I could not be more happy with my beautiful, new vehicle! More

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Zerryck did a perfect job in service. Lexus of Akron-Canton truly offers outstanding customer service that consistently exceeds my expectations. Incredible people and an incredible deal Lexus of Akron-Canton truly offers outstanding customer service that consistently exceeds my expectations. Incredible people and an incredible dealership. More

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We’ve purchased four cars from this dealership, and we won’t go anywhere else! Very ethical, personable sales team (esp Kari!), & great service department. won’t go anywhere else! Very ethical, personable sales team (esp Kari!), & great service department. More

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Exceptional and top notch! Kari and her team went above and beyond to show us every detail and upgrade. Kari was so patient with me and my indecisiveness on color, but she alwa Kari and her team went above and beyond to show us every detail and upgrade. Kari was so patient with me and my indecisiveness on color, but she always gave me time to think about it and didn’t pressure me. I’ve had my Lexus RX 350 for almost a month and I’m sold on the Lexus brand and the care and attention the dealership gives to their owners. More

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The dealership was beautiful ans so was all the employees for which I had personal contact. All provided help and support and were on a mission to ensure I had an excellent experience. for which I had personal contact. All provided help and support and were on a mission to ensure I had an excellent experience. More

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Great experience from beginning to end. Found what I wanted and delivered to me in a reasonable time. Found what I wanted and delivered to me in a reasonable time. More

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