Zack Rooks
Zack Rooks at Tony Serra Nissan
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Zack Rooks

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.4
59 Reviews

Dealership Experience

4 mos

Industry Experience

4 mos

Languages Spoken

English English

4.4

59 Reviews

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59 Reviews of Zack Rooks

May 14, 2025

Dealership Rating
Employee Rating

Sierra Nissan is great they help you get into the vehicle of your choice. Very friendly and professional acting. If I wasn’t happy with the deal they went back to the drawing board to get what I wanted. More

by Rastanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

They took my car right in time. I actually had 2 appointments on the same day for different reasons and they handled both reasons in one visit. More

by lancasterrgl
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

May 10, 2025

Dealership Rating
Employee Rating

We have purchased several vehicles from this dealership. We have always been more than satisfied with our vehicles. The only complaint I have is that the paint seems to be chipping away on my 2023 Altima More

by Lwalshus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2025

Dealership Rating
Employee Rating

Smooth and easy Cody the sales manager was awesome . The sales person I spoke to Jody was very straight and honest . And Evan / Wyatt in finance did a great job explaining the warranty's to us More

by jweldon2
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

May 07, 2025

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Employee Rating

Could have not been easier, and was fun on top of that, lots of options to pick from found just what I wanted, absolutely lv my new car More

by ratliffbud48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2025

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Great experience. Maintenance done timely and Zack was very professional and helpful. Everyone was courteous. More

by king5440
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

May 05, 2025

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Employee Rating

My experience was good. The maintenance performance was good. I recommend Tony Serra Nissan for business. More

by tokenwatson
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

May 03, 2025

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Employee Rating

Very quick, and to the point on what needs to be done. Very great and professional More

by cameron.twilley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2025

Dealership Rating
Employee Rating

Efficient, courteous, and quick They were efficient and courteous, and they got finished with my car quicker than they said they would be. More

by TTAYLOR23
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

May 01, 2025

Dealership Rating
Employee Rating

Very nice staff and looked like good quality vehicles available with reasonable prices. Quick services also. More

by Carriekosten7
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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