Zack Fier
Zack Fier at Naples Acura
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Zack Fier

Sales Manager

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Zack Fier

November 27, 2024

Dealership Rating
Employee Rating

Dealership clean and friendly, however they make it too hard to purchase a car. Marvin our sales person was great. Answered every question and helped us find the car we wanted. The system after that, F More

by Real Person
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 02, 2024

Naples Acura responded

Sorry to hear we did not meet your expectations in the finance office. Please feel free to reach out to our General Manager, Ross Levy directly rlevy@naplesacura.com or at 239-643-6166 if you would like to discuss.

November 26, 2024

Dealership Rating
Employee Rating

Norm was very pleasant and extremely helpful. He answered all questions in a calm respectful manner. He is very knowledgeable with years of experience. I would definitely recommend customers to w More

by Queen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 26, 2024

Naples Acura responded

Thank you for your purchase and for your feedback! Norm is great to work with. He is very knowledgeable and enjoys sharing his knowledge with his customers. Enjoy your new Acura!

November 26, 2024

Dealership Rating
Employee Rating

Norm sent videos, and walked me through my out of state purchase. Everything was awesome More

by Mr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Nov 27, 2024

Naples Acura responded

Thank you for your purchase and for your feedback! Norm is a true professional. He is very thorough and will give you an amazing experience no matter if you are in our dealership or out of state. Enjoy your new Acura and Happy Thanksgiving!

November 21, 2024

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Employee Rating

I am a loyal Acura customer for my last 5 vehicles and I feel this was my best experience thanks to Joe! Great no pressure service. I will be back for my next vehicle!!! More

by bigleagueteague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Gonzalez JR, Joe Eisenberg

Nov 22, 2024

Naples Acura responded

Thank you for being a loyal Acura customer and for your feedback! Joe, Zach and Omar are a dynamic trio. They all strive to deliver the car and the experience to all of their customers. Enjoy your new Acura!

November 16, 2024

Dealership Rating
Employee Rating

Well, It was a pleasure to deal professionally with Naples Acura and Norman Johnston. Norm's presentation and knowledge was excellent. I had visited 2 other car dealers and planned to visit 4 more, inc More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Steve Love

Nov 18, 2024

Naples Acura responded

Thank you George for your purchase and for your feedback! Norm is amazing to work with. He is very knowledgeable and enjoys sharing his knowledge with his customers. He also is a master of the car purchase process and knows how to efficiently guide his customers through. Enjoy your new Acura!

November 10, 2024

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Employee Rating

Recently purchased a certified 2016 MDX…the salesperson was very professional and made the transaction very easy More

by Raymondo 750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Naples Acura responded

Thank you for your purchase and for your feedback! Tristian, Omar and Zach are amazing, They all strive to deliver the car and the experience to all of their customers. Enjoy your new MDX!

November 10, 2024

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Employee Rating

Second purchase at this great dealer. Wife and I were greeted by the GM Ross who is so helpful. He handed us off to Norm Johnson in sales who helped in every single step making th proces More

by BradYamrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Naples Acura responded

Thank you Brad for your purchase and for your feedback! We are very proud of our team at Naples Acura and you have had the opportunity to work with several of them. Enjoy your beautiful new RDX!

November 02, 2024

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Employee Rating

We've purchased two Acura RDX's within the last 12 months with Norm. He has made the experiences pleasant and easy. More

by tom-magic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Omar Gonzalez JR , Scott Foster

Nov 04, 2024

Naples Acura responded

Thank you for your purchases and for your feedback! Norm is the best! he is very knowledgeable and very customer focused. Enjoy your beautiful new RDX!

November 01, 2024

Dealership Rating
Employee Rating

I have been using Norm to lease my Acuras since 1996. He is excellent, knowledgeable, and easy to work with. I highly recommend him! More

by Rob Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Naples Acura responded

Thank you Rob for your loyalty to Norm and to Naples Acura. Norm is awesome to work with. He is very knowledgeable and very customer focused. He will try his hardest to deliver the car and the experience to all of his customers. Enjoy your beautiful new Acura!

October 31, 2024

Dealership Rating
Employee Rating

Marvin Guerrier made the experience super easy and rewarding. Thank you so much for all the help Marvin. More

by Miguel Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Naples Acura responded

Thank you Miguel for your purchase and for your feedback! Marvin is amazing. He is a true professional and knows how to seamlessly guide his customers through the sales process. Enjoy your new Acura!

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