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Zack Beserock
Refer Me
116 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
16 yrs, 9 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
116 Reviews
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116 Reviews of Zack Beserock
Verified Customer
January 26, 2025
Terrible experience I took my gmc denali pick up in for check engine lights and it took over 4 hours while I waited and then it was fixed for 2days and I have taken it back 2 more times but couldn’t leave check engine lights and it took over 4 hours while I waited and then it was fixed for 2days and I have taken it back 2 more times but couldn’t leave it because they needed it for all day and we only have 1 vehicle I am not happy with your service More
by LUCKWHITE1
January 21, 2025
On time and very professional! ! Will continue to go here for all of my automotive needs. ! Will continue to go here for all of my automotive needs. More
by me
Other Employees Tagged: Kiley Anderson
January 21, 2025
I needed my tires balanced based on what oil change dept told me. Had this done and quite satisfied. told me. Had this done and quite satisfied. More
by baxgra
Other Employees Tagged: Jim Berlin, Kiley Anderson
January 21, 2025
I was disappointed that I didn’t get notified right away that my part for my GMC was in. After two weeks I called to check and guess what my part was in, I was told that the part would have to be painted be that my part for my GMC was in. After two weeks I called to check and guess what my part was in, I was told that the part would have to be painted before installing, waited for another few days to get the call and nothing. After the fourth day I called back and guess what it was painted …why didn’t I get a call, hmmm, I don’t know! Took the car in the following week for installation and everything is working! Communication needs to be improved on! More
by Bob Page
January 19, 2025
I would not go to another garage then Phillips. They have worked on two of our cars that were not Chrysler or GM’s. They have worked on two of our cars that were not Chrysler or GM’s. More
by MaMaJopisani
Other Employees Tagged: Jim Berlin, Kiley Anderson
January 14, 2025
Bought a truck from Phillips Buick GMC and they claim that all of their pre owned vehicles go through a very detailed inspection, however after I purchased the vehicle it has given nothing but problems a that all of their pre owned vehicles go through a very detailed inspection, however after I purchased the vehicle it has given nothing but problems and has had to have the transmission replaced and now the engine, before I even knew the vehicle had mechanical failures I recommended a friend to the Phillips Chrysler Jeep dodge ram dealer and they bought a pre owned Jeep claimed to have gone through the same inspection and he is experiencing mechanical failures as well. Neither dealership is taking accountability for selling lemons and there’s nothing that can be done. Do not believe anything that they tell you! More
by dwahl117
Other Employees Tagged: Gilbert "Bam" Niblack, Jim Berlin, Kiley Anderson
Dealership Inventory (292 Vehicles)
2017 Lincoln MKC
used
Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
Front-wheel Drive
