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Zack Beserock
Refer Me
88 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
16 yrs, 7 mos
Industry Experience
16 yrs, 7 mos
Languages Spoken
English
88 Reviews
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88 Reviews of Zack Beserock
December 21, 2024
Gave us a good estimate and came in under the estimate with the final bill. with the final bill. More
by rpe1226
Verified CustomerOther Employees Tagged: Jim Berlin, Kiley Anderson
December 20, 2024
Tech did not follow the instructions on what was listed as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. More
by THE_SLEETES
December 19, 2024
I've have done business with Phillips for over 30 years and need I say more..... and need I say more..... More
by PSmallwood1
Other Employees Tagged: Daniel Wertz
December 15, 2024
Good experience knowledge personnel Curtis and friendly fixed my vehicle in a timely fashion excellent fixed my vehicle in a timely fashion excellent More
by mills_norm
Other Employees Tagged: Jim Berlin, Kiley Anderson
December 14, 2024
They said my smog sensor in the tail pipe was bad and needed to be replaced. I agreed so in removing the bad one they destroyed the (bung) the fitting it was installed in. I ordered one and delivered it needed to be replaced. I agreed so in removing the bad one they destroyed the (bung) the fitting it was installed in. I ordered one and delivered it to the dealership. They had it welded on top of the old bung so now the new probe that was installed is not all the way in the exhaust stream. May cause problems in the future. More
by Steve
December 13, 2024
We feel we are treated fairly there. We feel they have an interest in our truck, to keep it running smoothly. We feel they have an interest in our truck, to keep it running smoothly. More
by JAMESDLEG
Other Employees Tagged: Jim Berlin, Kiley Anderson
December 10, 2024
Excellent work. I dropped it off after hours, Sun. They replaced the thermostat and got back Monday afternoon. I dropped it off after hours, Sun. They replaced the thermostat and got back Monday afternoon. More
by Tjrick01
Other Employees Tagged: Kiley Anderson
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