Zach Orndorff

The team at Ford Service Dept. are always willing to help and they do an excellent job. are always willing to help and they do an excellent job. More

by gemini20878 Verified Customer Verified Customer

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The service department at Front Royal Ford is outstanding kept communication through the whole process kept communication through the whole process More

by wralbright72 Verified Customer Verified Customer

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Zack was amazing. Took care of my truck like it was his own. Kept me up to date on the progress. Best experience dealing with a complex issue to date. Kudos to him Took care of my truck like it was his own. Kept me up to date on the progress. Best experience dealing with a complex issue to date. Kudos to him and the technicians that fixed my F150 More

by mattclear78 Verified Customer Verified Customer

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I’m so grateful with front royal ford they help me and my bussines to get one of my dream truck, definely I be back next year to buy one or 2 more trucks! With them! bussines to get one of my dream truck, definely I be back next year to buy one or 2 more trucks! With them! More

by potrosconstruction Verified Customer Verified Customer

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Always enjoy bringing our vehicles to the Ford Dealer. Personnel are always courteous and pleasant. Personnel are always courteous and pleasant. More

by llns2628 Verified Customer Verified Customer

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The service department at Front Royal Ford is a very efficient part of the dealership. The staff is very professional and cooperative. efficient part of the dealership. The staff is very professional and cooperative. More

by RROLLER0 Verified Customer Verified Customer

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Good service, friendly staff, reliable service Clean waiting area, always trust Front Royal Ford to do a great job! waiting area, always trust Front Royal Ford to do a great job! More

by shera2 Verified Customer Verified Customer

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Told me couldn't turn off adaptive trans learning. ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't th ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume More

by TRAVISMCCALL20 Verified Customer Verified Customer

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Easy to deal with. I live in Winchester so it’s a little ways to go but the experience is well worth it! I live in Winchester so it’s a little ways to go but the experience is well worth it! More

by redbanks1 Verified Customer Verified Customer

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They are awesome in service department! thank you ! For your knowledge and professional attitude! Great work knowledge! thank you ! For your knowledge and professional attitude! Great work knowledge! More

by holtsclawroseann Verified Customer Verified Customer

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