Zach Orndorff | Page 2

did not perform requested state inspection as part of routine service. total lack of communication routine service. total lack of communication More

by dana27 Verified Customer Verified Customer

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I took my vehicle in for an oil change and they told me something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me a something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me as wrong with my car and confirmed there was nothing wrong with my vehicle. I feel like they were trying to find an issue and charge me for something not necessary. This is not the first time they have done this with my vehicles. More

by STEPHANIENOREEN31 Verified Customer Verified Customer

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Prompt service given a explanation of the warranty work. Picked up the day part came in. Picked up the day part came in. More

by jcoates4 Verified Customer Verified Customer

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It was a lot faster than i was anticipating so i really appreciate that! Got the call about an hour after drop off :) appreciate that! Got the call about an hour after drop off :) More

by pestopestopresto Verified Customer Verified Customer

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They always do what they say and when they say. Very courteous and helpful staff. Very courteous and helpful staff. More

by DAVID.L.JOBSON Verified Customer Verified Customer

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You can expect nothing but excellence every time you walk into this dealership for service, and this time was no exception! Even for a simple State Inspection work, the level of customer appreciation is bar into this dealership for service, and this time was no exception! Even for a simple State Inspection work, the level of customer appreciation is bar none, STILL the BEST was displayed by the Service Consultant (Ms. Shelley Bailey...and previously, Ms. Laurel,. as well as Mr. Zach O! :) More

by David O. Verified Customer Verified Customer

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Service was very friendly and kept in touch with me about what was needed as well as the cost of the required repairs. Completed repairs on time as promised and stayed in touch. 100% satified! what was needed as well as the cost of the required repairs. Completed repairs on time as promised and stayed in touch. 100% satified! More

by FRANK.SORGE Verified Customer Verified Customer

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I have been taking my Ford Escape to Front Royal Ford Service for many years now and quite honestly, I won't go anywhere else! All of the employees in the service department have always been friendly, pr Service for many years now and quite honestly, I won't go anywhere else! All of the employees in the service department have always been friendly, professional and most of all very honest with what is wrong with my car and not trying to sell me something I don't need. Kudos to them!! More

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2nd time I needed emergency service on a Saturday while visiting in area. Zack didn't hesitate to take my car in immediately. Issue solved in an hour and back on the road. Zack was very reassuring and pro visiting in area. Zack didn't hesitate to take my car in immediately. Issue solved in an hour and back on the road. Zack was very reassuring and professional. Love his smile! More

by schlnurs Verified Customer Verified Customer

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Great on the ball Zack always a great help with my truck. And orders. Best truck. And orders. Best More

by tinker6652 Verified Customer Verified Customer

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