Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 30

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
not yet
rated
316 Reviews
not yet
rated

316 Reviews

Write a Review

316 Reviews of Zach Nixon

November 10, 2021

Dealership Rating
Employee Rating

Ron Romano my service adviser was awesome as always. No one is better than Ron. The shop techs need coaching though as they over inflated my tires again. This has happened multiple times. Please coach t More

by Anachronite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Nov 11, 2021

Sam Pack's Five Star Ford Lewisville responded

Anachronite, It is great to hear you found working with Ron was awesome. We have noted your comments and will properly address them with our techs. When we can help with future care needs, we look forward to your call at 972-221-2900. Thank you for being a Five Star Ford Lewisville customer. Take Care, Chuck Lee, Service Director

November 07, 2021

Dealership Rating
Employee Rating

Great service, everyone is friendly and helpful. I can count on them keeping my car in great working condition. More

by Maddied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn and Allison

Nov 08, 2021

Sam Pack's Five Star Ford Lewisville responded

Maddied, Thank you for counting on Zack and the Five Star Ford Lewisville group. Keeping you fully informed and comfortable is the goal. Don't hesitate to contact us at 972-221-2900. We are here to offer our advice any time you have questions. Take Care, Chuck Lee, Service Director

November 06, 2021

Dealership Rating
Employee Rating

The service was great, however we had to drive to the dealership yo make the appointment because we couldn’t get through by phone, we called multiple times and we’re disconnected each time before we got More

by Floyedc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Floyedc, Our apologies for the issues with the phone communications. We really appreciate that you came in to see us. Please reach me at clee@fordcountry.net. I will do my best to assure you of a smooth visit next time. Sincerely, Chuck Lee, Service Director

November 04, 2021

Dealership Rating
Employee Rating

Have been buying and having cars serviced at Ford Country for over 25 years. Great service. Trust their service department implicitly. Our service advisor Ron Romano is one of the few people I truly trust wi More

by messingy@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Sam Pack's Five Star Ford Lewisville responded

Messingy@att.net, Your loyalty to Five Star Ford Lewisville is very much appreciated. Thank you for endorsing Ron and our technicians. Let us know when you have future concerns with your Edge at 972-221-2900. We are here to help you enjoy your Ford. Take Care, Chuck Lee, Service Director

October 27, 2021

Dealership Rating
Employee Rating

Zack continues to be a trusted and helpful service advisor for me at Five Star Ford - has been for past 4 years - will definitely continue to come back due to people like Zack at Five Star More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Sam Pack's Five Star Ford Lewisville responded

Scott, We really appreciate your remarks about Zack and the Five Star Ford Lewisville service team. Thanks for all four years of business and we look forward to many more. Reach us any time at 972-221-2900. Best Regards, Chuck Lee, Service Director

October 26, 2021

Dealership Rating
Employee Rating

It is very nice with friendly people in service department and check out , and keeps one well informed of what’s going on More

by candledeacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Oct 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello candledeacon, Thank you so much for choosing the service department at Five Star Ford Lewisville. Your recognition of so many of our team is appreciated. Any time we can invite you back, please give us a call at 972-221-2900. We look forward to seeing you and your vehicle again. Take Care, Chuck Lee, Service Director

October 26, 2021

Dealership Rating
Employee Rating

My service experiences with this dealership have been good to very good. Service advisor Zach Nixon is the best. More

by edaycock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Edaycock, We appreciate the opportunity to serve you at Five Star Ford Lewisville. Zack and our technicians want to answer all of your vehicle concerns. Reach us any time at 972-221-2900. Advice is only a phone call away. Thank you, Chuck Lee, Service Director

October 26, 2021

Dealership Rating
Employee Rating

Five Star Ford is amazing, always helpful, knowledgeable and fun friendly family environment, awesome! Cool More

by Bazooka Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Oct 26, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Bazooka Joe! It is always great to hear from our loyal Five Star Ford Lewisville customers. Annette and I remain available to you at 972-221-2900. We want you and your family safe during your travels. Call us any time! Thank you, Chuck Lee, Service Director

October 24, 2021

Dealership Rating
Employee Rating

The reason I buy and maintain my trucks here are the people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked tog More

by Robertwillontaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, Robert, for sharing your experience with our Five Star Ford Lewisville team. We want the best driving experience for you and always welcome your questions at 972-221-2900. Stay in touch with Zack for your vehicle's care or Michael or me to address any additional Bronco questions. We are here for you! Take Care, Jay Odom, General Sales Manager

October 18, 2021

Dealership Rating
Employee Rating

Great service. They kept me updated and didn’t take long. Thanks again Sam Pack’s. More

by Grcantellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Grcantellano, Thanks for taking the time to rate your Five Star Ford Lewisville service visit. Zack is a wealth of knowledge and we both welcome additional questions at 972-221-2900. We are here to help you keep safe in your vehicle. Take Care, Chuck Lee, Service Director

Dealership Inventory (350 Vehicles)

new 2026 Ford F-250 car, priced at $97,855
2026 Ford F-250
new
STAR WHITE exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $46,218
2026 Ford F-150
new
ICONIC SILVER METALLIC exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $84,150
2026 Ford F-250
new
RUBY RED exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $83,222
2026 Ford F-250
new
AGATE BLACK exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $50,985
2026 Ford Bronco
new
MARSH GRAY exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,140
2025 Ford Bronco Sport
new
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive