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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 29

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

December 12, 2021

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Employee Rating

Zack in service is always so helpful and friendly. He keeps us informed and updated. Appreciate his professionalism and the great work by the service team. More

by greg.ohearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 12, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Greg, Thanks so much for taking the time to rate Zack and the Five Star Ford Lewisville service department. Customer communication continues, so don't hesitate to reach out when you have additional vehicle care concerns at 972-221-2900. We are here to help in any way we can. Safe travels and happy holidays, Chuck Lee, Service Director

December 01, 2021

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Employee Rating

Service department is prompt, efficient, and a pleasure to deal with. Better than most. Thank you ! More

by Diesel-rattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 01, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you for being a Five Star Ford Lewisville service customer. Between visits, Zack and I welcome your questions at 972-221-2900. Safe travels this holiday! Best Regards, Chuck Lee, Service Director

December 01, 2021

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Employee Rating

Superior Service and a very nice experience. Thanks for making Service a real meaningful word again. Your people make 5 Star Ford the BEST. More

by davidjspofford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 01, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, davidjspofford, for your kind words! We are honored for the chance to be your service center. Let us know when we can welcome you back to Five Star Ford Lewisville. Give Zack or me a call at 972-221-2900. Safe travels and happy holidays, Chuck Lee, Service Director

November 24, 2021

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Employee Rating

Great service and attention to detail. Zach and Nick are 2 great service writers and have earned my repeat business several times over. More

by TMONTS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick

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Nov 26, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello TMONTS65, On behalf of Zack, Nick, and the Five Star Ford Lewisville service team, thank you for the recommendation. Your loyalty to our dealership is truly appreciated. Reach us at 972-221-2900. It will be great to see you and your vehicle again. Happy Holidays, Chuck Lee, Service Director

November 23, 2021

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Employee Rating

They have the best service I have ever had. I will recommend them to anyone More

by Isaac Bowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sears

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Nov 24, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Isaac, Thank you for your recommendation of the Five Star Ford Lewisville service department. We want you fully informed about your vehicle's care. So, reach Zack, Paul, or me at 972-221-2900 any time you have maintenance concerns. Happy Holidays, Chuck Lee, Service Director

November 21, 2021

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Employee Rating

I drive an extra 20 miles to use this dealer. There are 4 dealers I bypass More

by M3glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 21, 2021

Sam Pack's Five Star Ford Lewisville responded

M3glass, We are so grateful to see you at Five Star Ford Lewisville. Thank you for your loyalty and endorsement. Reach our advisors between visits at 972-221-2900. We want to answer all of your maintenance concerns. Happy Holidays, Chuck Lee, Service Director

November 18, 2021

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Employee Rating

Have been dealing with this dealership since 1997, and have always enjoyed sales and services. More

by Rcsc28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher

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Nov 18, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, Rcsc28, for being a valued Five Star Ford Lewisville customer. We have appreciated serving you for so many years and we look forward to many more. Reach us any time at 972-221-2900. Best Regards, Chuck Lee, Service Director

November 18, 2021

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Employee Rating

We decided to give Sam Pack Ford service department a try after years of poor communication with another Ford dealership service department. We had constant communication through out the service appointment. More

by J040970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 18, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello J040970, Welcome to the Five Star Ford Lewisville service center! When we can offer our advice, please reach Zack or me at 972-221-2900. We are here to help whenever you need us. Safe travels and please stay in touch. Take Care, Chuck Lee, Service Director

November 16, 2021

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Employee Rating

Love this place. They work like a team. They are very nice, friendly, and professional. More

by Lily Louviere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

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Nov 16, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Lily, Everyone at Five Star Ford Lewisville appreciates your kind words. Any time Annette, Zack, or I can offer our automotive advice, please reach us at 972-221-2900. We are here when you need us. Thank you, Chuck Lee, Service Director

November 12, 2021

Dealership Rating
Employee Rating

If your looking for a great Ford dealership go to Five Star Ford Lewisville their service is fabulous!! More

by Mlevenick
Recommend Dealer
Yes
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Nov 12, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Mlevenick, On behalf of Zack and the Five Star Ford Lewisville service staff, thank you! We really appreciate you taking the time to share your experience. Let us know when we will see you again at 972-221-2900. Thanks again, Chuck Lee, Service Director

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