Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 32

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

May 16, 2019

Dealership Rating
Employee Rating

Pleased We have had and still have many Fords in our family. I never hesitate to take them to 5 Star Ford for service and other needs. I’ve always received More

by Hack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder

May 16, 2019

Sam Pack's Five Star Ford Lewisville responded

Thank you, Hack! Your loyalty, referrals, and recommendations are greatly appreciated. When Paul, Zach, or I can be of further assistance to you and your family, we are available at 972-221-2900. You are a valued customer at Five Star Ford Lewisville. Take Care, Mike Richardson, Service Director

May 16, 2019

Hack responded

Thanks Mike!

March 23, 2019

Dealership Rating
Employee Rating

Good service. 5 star service department has always fixed any problems that I have had. Prices are also competitive with other shops I have used. That's all. More

by Chuck McCabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2019

Sam Pack's Five Star Ford Lewisville responded

Chuck, Thank you for being such a loyal service customer. We appreciate the opportunity to maintain your vehicle and keep you safe on the roads. Please call in between visits when questions arise at 972-221-2900. Safe travels, Mike Richardson, Service Director

March 21, 2019

Dealership Rating
Employee Rating

Service department They did a great job with time that took to change the oil on my flex. I am always satisfied with the customer service and knowledge of the adviser More

by Moragajr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder

Mar 21, 2019

Sam Pack's Five Star Ford Lewisville responded

Moragajr1, We are happy to help with the maintenance on your Flex and welcome any future repair questions at 972-221-2900. Thank you for making Five Star Ford Lewisville your service center. Take Care, Mike Richardson, Service Director

February 16, 2019

Dealership Rating
Employee Rating

Great customer service The customer service was really great. Zach stayed in contact with me over the time my car was being serviced and kept me up to date on the progress. More

by stman27
Recommend Dealer
Yes

Other Employees Tagged: James Noland Robert Noland

Feb 18, 2019

Sam Pack's Five Star Ford Lewisville responded

stman27, We look forward to having you back for future auto care needs. Thank you for sharing your service visit and the 5-star rating. Please stay in touch with Zack or me at 972-221-2900. We appreciate the opportunity to be your service center. Regards, Mike Richardson, Service Director

February 13, 2019

Dealership Rating

Quick and nice The staff had great customer service and worked quickly to help service my vehicle while I was on my lunch break! I haven’t had better service at a de More

by Tonyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2019

Sam Pack's Five Star Ford Lewisville responded

Tonyce, Thanks for visiting our service center. Keeping you and your vehicle safely on the road is goal. We welcome any additional auto care questions at 972-221-2900. Safe travels, Mike Richardson, Service Manager

January 28, 2019

Dealership Rating
Employee Rating

Great Experience! We have been buying our cars and having them maintained at Sam Pack's Five Star in Lewisville for going on 15 years now and have always had a great ex More

by Shelley
Recommend Dealer
Yes

Other Employees Tagged: Patsy Dowdy, William Mills

Jan 29, 2019

Sam Pack's Five Star Ford Lewisville responded

Shelley, Thank you for your kinds words and recommendation for Patsy and Five Star Ford Lewisville. The loyalty to you have given our dealership is very much appreciated and we will continue to strive in providing you the quality customer care that you so deserve! All of us are grateful for your business. Take Care, William Mills, General Sales Manager

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