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Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 15

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
160 Reviews

Languages Spoken

English English

4.6

160 Reviews

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160 Reviews of Zach Burdette

December 17, 2024

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Employee Rating

It was a very pleasant experience! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! More

by bobsuecraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 17, 2024

Grote Mitsubishi responded

Thank you for the wonderful feedback! We're thrilled to hear Zach and Megan in the service department made your visit pleasant and enjoyable. We pride ourselves on providing professional and friendly service, and we look forward to seeing you again for your next oil change!

December 10, 2024

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Employee Rating

Best customer service and vehicle selection, second vehicle purchased! Would truly recommend! Justin did an amazing job! More

by 13betonino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

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Dec 11, 2024

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with Justin and found the perfect vehicle again. Your recommendation means a lot to us—enjoy your ride!

December 06, 2024

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Employee Rating

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Grote, Kris Cossairt, Megan Barnes, Solomon Bayoneta , Patrick Lyons, Bruce Smith

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Dec 06, 2024

Grote Mitsubishi responded

Thank you, Jerry, for your loyalty and trust since 2015! We're so glad to hear you've had consistently great experiences with our team. Your recommendation means so much to us, and we look forward to continuing to provide you with top-notch service. See you next time!

December 03, 2024

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Employee Rating

kindly offered shuttle service promptly so I can get to work on time. Prompt serve. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 03, 2024

Grote Mitsubishi responded

Thank you, Frank! We’re so glad our shuttle service helped you get to work on time. We appreciate your kind words and look forward to assisting you again in the future!

December 01, 2024

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Employee Rating

I’m thankful that dealership work with warranty company getting the most expensive repair coverage with no cost to me. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Print
Dec 01, 2024

Grote Mitsubishi responded

Thank you for your kind words! We’re thrilled we could work with your warranty company to provide you with the best repair coverage at no cost. It’s our goal to make the process as smooth and stress-free as possible. If you ever need anything in the future, don’t hesitate to reach out!

December 01, 2024

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Employee Rating

I had a great experience and would recommend seeing Matthew Micheal. Professional, friendly, and worked hard finding me a nice vehicle. The whole staff was great. More

by delaneyface7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Johnathan Driscoll

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Dec 01, 2024

Grote Mitsubishi responded

Thank you for sharing your positive experience! It sounds like Matthew and the entire team went above and beyond to make your car-buying process enjoyable. Professionalism, friendliness, and hard work truly make a difference. Your recommendation will surely help others considering their services!

November 26, 2024

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Employee Rating

Friendly and competent service like we are used from Grothe. Thanks guys. You make a difference More

by titusz1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 27, 2024

Grote Mitsubishi responded

Thank you for the kind words! We're thrilled to hear you had a great experience and felt the difference we strive to make. We truly appreciate your support! 🚗😊

November 15, 2024

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Employee Rating

I really like dealing with the service department here they always give me the best advice and help me keep my cost to a minimum and get me back on the road really appreciate these guys!!! More

by cameronmitchell462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Print
Nov 15, 2024

Grote Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear that our service department has been able to provide you with helpful advice and cost-effective solutions to keep you on the road. Your appreciation means a lot to us, and we’re always here to assist you whenever you need. Safe travels!

November 15, 2024

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Employee Rating

Setting an appointment for service on my vehicle was easy, Megan is always friendly and helpful. Zach kept me informed of the service while I waited. More

by pennylousaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Print
Nov 15, 2024

Grote Mitsubishi responded

Thank you for your kind words, Penny! We're so glad Megan made setting up your appointment easy and that Zach kept you informed throughout the process. Your satisfaction is our priority, and we’re here to help anytime you need us! 😊

December 16, 2022

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Employee Rating

The only thing that I'm mad about is with the tires worn out and mismatched on my truck I had to spend $950 on a set of tires it should have never been sold that way More

by Loggcabin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Fred Grote

Print
Dec 16, 2022

Loggcabin responded

I've been told by Ashby tires and fox and fox tires were worn out and Miss Matched couldn't do alignment on it till I bought $950 worth of tires they said it should have never been sold that way very unhappy

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