Yvonne Russell
Yvonne Russell at Jackson Acura
Refer Me

Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

Contact Me
4.8
1,643 Reviews

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

B.A. Business Leadership

4.8

1,643 Reviews

Write a Review

1643 Reviews of Yvonne Russell

January 02, 2025

Dealership Rating
Employee Rating

Terrific experience at Jackson Acura with the Service Dept. Team. Yvonne was great to work with and listened in servicing our 2021 RDX - Tech. More

by jamesspencer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

Great overall experience at Jackson Acura Service Dept. Yvonne listened and was great to work with to service my new 2024 MDX. More

by jamesspencer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

Yvonne was excellent to work with. I have been happy with Jackson Acura since 2016. More

by Sandi Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Yvonne and your continued satisfaction with Jackson Acura since 2016. Your loyalty truly means the world to us, and we’re honored to have earned your trust over the years. At Jackson Acura, we’re committed to providing excellent service and building lasting relationships with our customers. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

December 25, 2024

Dealership Rating
Employee Rating

Everyone at Jackson Acura is customer oriented and helpful. Yvonne reviewed the entire invoice with me and answered all my questions. More

by Juli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2024

Dealership Rating
Employee Rating

Yvonne was personable, kind and very communicative as a service consultant. Jackson Acura dealership was beautiful and clean. All employees I spoke with were nice and willing to help. I even received a rid More

by KENNEDY9898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones , Corday (I think) who valeted me

December 22, 2024

Dealership Rating
Employee Rating

I’ve already sent in my review right after my good experience with Yvonne. But since then I’ve received many, many, many more requests for reviews! I think one is enough! More

by sharront
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2024

Dealership Rating
Employee Rating

I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with More

by Layne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jackson Acura responded

Thank you so much for your wonderful 5-star review, Layne! We're delighted to hear that Yvonne provided you with such exceptional service during your visit. At Jackson Acura, we are committed to offering the highest level of care, and it’s great to know that Yvonne went above and beyond to ensure your RDX was taken care of with professionalism and attention to detail. Your kind words truly mean a lot to us, and we’re grateful for the opportunity to serve you. If you ever need anything, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

December 15, 2024

Dealership Rating
Employee Rating

Ivonne Russell is my Service Advisor at Jackson Acura and she is awesome. I always feel so comfortable dealing with her! More

by THEMAMA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jackson Acura responded

Thank you for your fantastic 5-star review! We're thrilled to hear that Yvonne has consistently provided you with excellent service. She truly goes above and beyond to make every customer feel comfortable and valued. At Jackson Acura, we strive to create positive and welcoming experiences, and we're glad that our team has been able to do that for you. If there's ever anything you need, please don't hesitate to reach out. We look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

December 11, 2024

Dealership Rating
Employee Rating

Great service and professional staff. Service quality is very good on time and with recommendations. Thanks More

by arajput2473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our professional staff and that our service met your expectations. At Jackson Acura, we always strive to provide timely and high-quality service, along with thoughtful recommendations to support your needs. If you should need anything else, please don't hesitate to reach out. We truly appreciate your feedback and look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

December 06, 2024

Dealership Rating
Employee Rating

I am very satisfied with the quality customer service that I received from Jackson Acura! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you so much for your 5-star review! We're thrilled to hear that you are very satisfied with the quality of customer service you received. Providing a seamless and enjoyable experience is always our top priority, and your feedback means a great deal to us. If there’s anything you need in the future, don’t hesitate to reach out. We’re always here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

1
...

Dealership Inventory (182 Vehicles)

used 2024 Acura RDX car, priced at $41,989
2024 Acura RDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2016 Honda Odyssey car, priced at $19,896
2016 Honda Odyssey
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Acura MDX car, priced at $63,750
2025 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2017 Subaru Forester car, priced at $14,999
2017 Subaru Forester
used
Dark Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 Acura RDX car, priced at $47,898
2024 Acura RDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Acura RDX car, priced at $56,400
2025 Acura RDX
new
Apex Blue Pearl exterior
Automatic
All-wheel Drive