Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,714 Reviews
4.8

1,714 Reviews

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Industry Experience

27 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1714 Reviews of Yvonne Russell

May 19, 2025

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Employee Rating

I always try to work with Yvonne, she is thorough and reasonable and never tries to "scare " me into any service. More

by embee62
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Recommend Dealer
Yes

May 17, 2025

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Service was very professional and timely. Yvonne always explains recommendations from the service department in great detail More

by kms
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Recommend Dealer
Yes

May 13, 2025

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Easy to make an appointment fast service and reasonable price for the service I got More

by cdbrowning
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Recommend Dealer
Yes

May 08, 2025

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Yvonne is always great thank you! ! Thank you Thank you I am finished with the survey More

by chad_linkous
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

May 04, 2025

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My RDX has only been serviced at Jackson Acura and I have always been completely satisfied with both the customer service and work completed on my vehicle More

by THEMAMA01
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Recommend Dealer
Yes

May 03, 2025

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They were helpful, kind, and punctual, following through with what they said they would do/order. I can’t say that abt the other two dealers in the Atlanta area. More

by zgreenberg02
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Recommend Dealer
Yes

May 03, 2025

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Great experience, nice customer service. Yvonne makes it easy with communicating expectations of service, wait times, etc. The facility (customer area) is nice as well More

by Kjt9
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

April 30, 2025

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Employee Rating

Smooth and pleasant The whole process was very professional and on time. I was kept in the loop throughout all the steps. The overall experience felt smooth and easy. More

by Sergei
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

April 29, 2025

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Employee Rating

Jackson Acura has the best service center in the country! Everyone does a top notch job of making sure the customer is satisfied. In my view Yvonne Russell is the best Service Manger on the planet! She trul More

by clemmie.scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

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My repairs were completed timely and were reasonably priced. Love there are dedicated work spaces as well. Makes it easy to work while getting repairs done More

by ambernecho
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

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