Yvonne Russell
Yvonne Russell at Jackson Acura
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Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,637 Reviews

Industry Experience

27 yrs, 5 mos

Specialties & Trainings

B.A. Business Leadership

4.8

1,637 Reviews

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1637 Reviews of Yvonne Russell

December 17, 2024

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I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with More

by Layne
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Recommend Dealer
Yes

December 15, 2024

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Ivonne Russell is my Service Advisor at Jackson Acura and she is awesome. I always feel so comfortable dealing with her! More

by THEMAMA01
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Recommend Dealer
Yes

December 11, 2024

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Great service and professional staff. Service quality is very good on time and with recommendations. Thanks More

by arajput2473
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Recommend Dealer
Yes

December 06, 2024

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I am very satisfied with the quality customer service that I received from Jackson Acura! More

by pjlfree
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you so much for your 5-star review! We're thrilled to hear that you are very satisfied with the quality of customer service you received. Providing a seamless and enjoyable experience is always our top priority, and your feedback means a great deal to us. If there’s anything you need in the future, don’t hesitate to reach out. We’re always here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

December 04, 2024

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Very helpful and knowledgeable in reference of my MDX, she is always willingly to listen to my concerns. More

by sharon_devore
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you for your thoughtful 5-star review! We're delighted to hear about your positive experience with our team. It's wonderful to know that the support you received was both helpful and attentive to your concerns. We take pride in providing knowledgeable and considerate service to ensure our customers feel heard and confident about their vehicles. If you ever have additional questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

December 03, 2024

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Excellent customer service by Mike Maximillian & Yvonne in resolving an issue I faced when setting up the service appt. More

by jtricandure
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you for your 5-star review! We’re thrilled to hear that Mike, Maximillian, and Yvonne were able to provide you with excellent customer service while resolving your service issue. At Jackson Acura, we prioritize integrity, transparency, and a customer-first approach, ensuring that every experience is smooth, professional, and personalized. If you should need anything else, please don't hesitate to reach out. We're grateful that you took the time to share your feedback and look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

November 27, 2024

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Everyone from the receptionist to the General Manager treated us like we were the most valued people they had ever met! More

by SHERRYJEFF1
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again! Warm Regards, Jackson Acura Team

November 20, 2024

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I am very satisfied with the quality of service that I received from Jackson Acura!! More

by pjlfree
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Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Nov 20, 2024

Jackson Acura responded

Thank you for your kind words! We are so glad to hear that you are satisfied with the quality of service you received at Jackson Acura. We always strive to deliver the best possible experience, and it’s great to know that we met your expectations. If you ever need anything else or have any questions, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 13, 2024

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Yvonne was awesome and took great care of our Acura. We will continue to use Jackson Acura for our vehicles service. More

by sengebre
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Recommend Dealer
Yes
Nov 20, 2024

Jackson Acura responded

Thank you for your wonderful review! We're so glad to hear that Yvonne took great care of your Acura. It's fantastic to know that you had such a positive experience. We truly appreciate your loyalty and look forward to continuing to serve you and your vehicle. If you need anything in the future, don’t hesitate to reach out! Warm Regards, Jackson Acura Team

November 05, 2024

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Jackson Acura always goes above and beyond when servicing my 2022 Acura MDX Aspec. The service advisors ensure I am satisfied prior to pick up. I highly recommend this dealership More

by Howellso
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Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Jackson Acura continues to exceed your expectations when servicing your 2022 Acura MDX A-Spec. Our service advisors take great pride in ensuring every detail is addressed and that you’re completely satisfied before picking up your vehicle. It’s customers like you that make our job so rewarding, and we truly appreciate your trust in us. If there's anything else we can assist with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to continuing to provide exceptional service for you in the future! Warm Regards, Jackson Acura Team

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