Yvonne Russell

Excellent customer service. They are the best service department I've ever used. Thank you! They are the best service department I've ever used. Thank you! More

by LG727 Verified Customer Verified Customer

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Great service and good staff. They really value customer time and listen to your feedback. They really value customer time and listen to your feedback. More

by Kunal Verified Customer Verified Customer

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Haven't been pleased with the service department on several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctio several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctioning. We did and they didn't have time to look at it. Also had a simple latch issue that was simple enough they said they would have a junior mechanic look at it to same money. After waiting an hour past the scheduled service time they gave a $5 discount. I wrote about this in a prior review and the dealership replied, something to the effect, "we try hard to please our customers". It was insulting. The car was broken into via jimming the lock and the alarm never went off. I asked the dealer and they didn't know why. I followed up still didn't know why. The third time they said the alarm only goes off if the glass is broken. Very odd and I feel like they were humoring me at that point. What is the point of an alarm system if it doesn't work? More

by andrewvodopia Verified Customer Verified Customer

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Yvonne is a true professional and has taken great care with both of our Acura's in the recent weeks. From specific service intervals to warranty work, she is a asset to Jackson Acura, the only Acura deale with both of our Acura's in the recent weeks. From specific service intervals to warranty work, she is a asset to Jackson Acura, the only Acura dealer in Metro ATL to purchase and service your vehicle. More

by jamesspencer21 Verified Customer Verified Customer

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Yvonne is the best of the best! The service department runs smoothly because of her excellent customer service skills! The service department runs smoothly because of her excellent customer service skills! More

by dculhane8 Verified Customer Verified Customer

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They made sure I was comfortable and the service was relatively quick and fast. I can appreciate that relatively quick and fast. I can appreciate that More

by Ronald Verified Customer Verified Customer

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Great Service. Thank you for the good work. Have a great day. God Bless you all! Thank you for the good work. Have a great day. God Bless you all! More

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Jackson Acura consistently provides professional excellent service and proactive care for my vehicle. Highly recommended excellent service and proactive care for my vehicle. Highly recommended More

by mar113 Verified Customer Verified Customer

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EVERYTHING WAS DONE VERY QUICK AND TO OUR SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. More

by chaspero1070 Verified Customer Verified Customer

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Was my first visit at Jackson Acura. Great experience working with Yvonne. Was able to get me scheduled pretty quickly and gave very honest feedback on what needed to be fixed and what w Great experience working with Yvonne. Was able to get me scheduled pretty quickly and gave very honest feedback on what needed to be fixed and what wasn’t necessary. Will definitely be going there for my future service needs. More

by hsj23 Verified Customer Verified Customer

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