Yovonne Felix
Yovonne Felix at Wayne Akers Ford

Yovonne Felix | Page 66

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews

Languages Spoken

Spanish Spanish

4.7

691 Reviews

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691 Reviews of Yovonne Felix

January 25, 2022

Dealership Rating
Employee Rating

Great Customer service! Easy, fast, efficient. Took excellent care of my vehicle and had everything done with great communication. More

by MSpaziani645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 21, 2022

Dealership Rating
Employee Rating

Always satisfied when I’m leaving from here great service always a great experience all the way around More

by Haze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez, Faith Vanhof

Jan 22, 2022

Wayne Akers Ford responded

We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 21, 2022

Dealership Rating
Employee Rating

Since the new owners I have noticed a BIG DIFFERENCE in customer care. When you pull up at the service center and go in the office you get redirected to one of the rep’s in the office. Before new owners th More

by RISTOP_GARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez, Mariel Gonzalez, GREAT CUSTOMER SERVICE ????

Jan 21, 2022

Wayne Akers Ford responded

Thank you very much for your feedback. We have forwarded your information and contribution to our service leaders for review to better our service for the future. Be well.

January 19, 2022

Dealership Rating
Employee Rating

Vehicle was serviced in a timely manner. Service writer tended to my needs and was very knowledgeable. More

by GYOSNIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

Jan 20, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 18, 2022

Dealership Rating
Employee Rating

The service was amazing. We’re really satisfied. Keep up the good work. Thank you. More

by guillermopascual1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 18, 2022

Dealership Rating
Employee Rating

Yvon was very attentive. He called when he said he would call and the work was done when he said it would be done. I even received a follow up call from someone a day later. More

by alexis.v.rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

Jan 18, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 15, 2022

Dealership Rating
Employee Rating

The diesel exhaust system on our vehicle has caused repeated check engine warning lights. Mr Y. Felix, our consultant has been very helpful in dealing with this problem More

by BOB310BOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 15, 2022

Dealership Rating
Employee Rating

It was a fantastic experience. I recommend them to anyone who needs their vehicle serviced. More

by LIVEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

Jan 15, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 14, 2022

Dealership Rating
Employee Rating

Always helpful and willing to assist at a timely manner. Also great with following up. Giovanni is the greatest! More

by KHADEIDRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 13, 2022

Dealership Rating
Employee Rating

Awesome - we keep coming back!! Dealership and salesman have been great each time we’ve come back More

by MEP0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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