Yovonne Felix
Yovonne Felix at Wayne Akers Ford

Yovonne Felix | Page 65

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
691 Reviews

Languages Spoken

Spanish Spanish

4.7

691 Reviews

Write a Review

691 Reviews of Yovonne Felix

February 05, 2022

Dealership Rating
Employee Rating

Yovonne provided fast and accurate service, had my car ready when he said and was very kind and straightforward. More

by Seminolefan3495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 03, 2022

Dealership Rating
Employee Rating

Wonderful experience with my service manager! Fast reliable and kind would suggest to anyone! Thanks! More

by DANNYHAMPSONREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 03, 2022

Dealership Rating
Employee Rating

great person who helped me took only one day to finish job picked me ip More

by MIDW1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 03, 2022

Dealership Rating
Employee Rating

Yvonne is the best service advisor, he was very professional and knowledgeable, thank you for the excellent service More

by tatowings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 01, 2022

Dealership Rating
Employee Rating

You don’t seem to know how appointments work. Your phone service is poor. You have lots to work on More

by NOMAIL0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 01, 2022

Wayne Akers Ford responded

Thank you for your contribution. Our service team leaders would like to speak with you further about your experience. As we are unable to identify your customer name on file with your DealerRater user name (NOMAIL0), we will need your full name, contact information, and nature of any concerns emailed to social@wayneakers.com. Hope to hear back from you soon.

Feb 01, 2022

NOMAIL0 responded

Just call your own dealership. see if you can ask for help. try to get someone on the phone. Try to make an appointment for service on line, see if you get serviced when at your scheduled appointment. Try working in your waiting area, see if you can make calls without hearing the background noise of a monitor. You've got issues. Good luck.

January 31, 2022

Dealership Rating
Employee Rating

Being in a car accident and knowing my car was totaled, I needed to buy a new car. I picked out a New Mustang on the lot. My insurance had to do what was necessary to total my Ford Taurus which I also purcha More

by Michele Coletto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ariel Rizo

Jan 31, 2022

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 28, 2022

Dealership Rating
Employee Rating

The gentleman who did the service for my car was amazing. He really help me out guided me in the right direction to what I need to have done. I couldn’t be happier More

by seth.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Domino

Jan 28, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 27, 2022

Dealership Rating
Employee Rating

Good customer service provide , very helpful concerning my inquiries, and my time waiting it was perfect. More

by SWEETKIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2022

Dealership Rating
Employee Rating

This was my first visit with the new ownership, and wanted to let you know the service advisor was great thank you!! More

by WINENOT67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

Jan 26, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2022

Dealership Rating
Employee Rating

Greeted by service employees when arrived for repairs. Dealership clean. Coffee area is set up for guest while waiting. More

by Michael Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Jenkins, Adrian Migoyo, Orlando for finance is awesome

Jan 25, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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