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Yordanys Perez
Yordanys Perez | Page 6
Service Advisor
Herb Chambers BMW of Sudbury
128 Boston Post Rd
Sudbury, MA 01776
73 Reviews
73 Reviews
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73 Reviews of Yordanys Perez
August 10, 2024
Unfortunately this advisor was taking care of my car last Friday. He was so DISRESPECTFUL and RUDE!! I wish I could give zero stars if I could. He confirmed the service that needs to be done and when I calle Friday. He was so DISRESPECTFUL and RUDE!! I wish I could give zero stars if I could. He confirmed the service that needs to be done and when I called HIM (no communication whatsoever from his end) to see the status, he said the car was done (basically was sitting there) and didn’t even do what was supposed to be done as he stated. When I questioned, he started to talk to me in a disrespectful manner and literally mocked me and yelled!! First of all, the dealership allowed the car to leave with safety issue. Second, they clearly knew about this incident with the advisor since normally I receive two surveys after my service and this time I got nothing!!! They knew what they did wrong. They only send them to people with no issues…I am VERY disappointed with all their nasty games. I can complain to headquarters in Germany if I need to! More
by amira.elsherbini1
May 18, 2024
Yordanys was amazing and his communication and actions were outstanding! Thank you for taking such good care of my car and me. The help and advice you provided was beneficial and saved me money. I have were outstanding! Thank you for taking such good care of my car and me. The help and advice you provided was beneficial and saved me money. I have always liked BMW, but this made me feel even better with someone like Yordanys at the helm. I will be back. More
by Dorothy
Other Employees Tagged: Front desk folks were also so nice and helpful
May 02, 2024
The Championship Team of Service @ BMW of Sudbury. The newly renovated facility only enhances the experience for customers who elect to wait on their vehicle. The newly renovated facility only enhances the experience for customers who elect to wait on their vehicle. More
by NASDAQ
Other Employees Tagged: Michael Albertian
May 02, 2024
Consistently exceptional customer service from check in to check out of service department. Yordanys was above and beyond courteous and professional through the entire experience. to check out of service department. Yordanys was above and beyond courteous and professional through the entire experience. More
by DMS
March 23, 2024
The district manager kept my truck for the 30 day period so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front se so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front seat cover they damaged my truck on delivery n didn't replace the tailgate they charged me the 1200 for the ceramic coating that was never put on they scratched my whole truck with swirls n purposely scratched big ones and dented it they put over 1000 miles on it refused to give me corporate #. It needed brakes n roters n everything flushed they did nothing but drive it around left 2 dry rot tires on it that cost 900 for 2 it's a 2020 lt trail boss I asked them to fix the issues n they refused 2. More
by Lizmad21
Other Employees Tagged: Chelsie Swann , Michael Walsh Jr.
February 06, 2024
Very easy to get an appointment for tire damage. Love the videos from the techs. Thank you. Love the videos from the techs. Thank you. More
by PilotSteve
Other Employees Tagged: Edward Painter
January 22, 2024
Go see Yordanys for all BMW servicing needs! Guaranteed to take care of you and make sure everything is explained thoroughly. Highly recommend BMW of Sudbury Service Guaranteed to take care of you and make sure everything is explained thoroughly. Highly recommend BMW of Sudbury Service More
by jordan.pelletier
