Yira 'GiGi' Roldan | Page 3

For the most part oil changes have been fine. Since I have had your shop replace my tires, I have had an issue with hesitation upon slow acceleration between 20 and 30 mph. As recommended I have Since I have had your shop replace my tires, I have had an issue with hesitation upon slow acceleration between 20 and 30 mph. As recommended I have had the transmission work done, tire alignment and the problem is ok but a week later the issue continues…. More

by amalia1212 Verified Customer Verified Customer

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I found out that I needed two rear shocks that were leaking. The service advisor told me that it was covered by my extended warranty that I forgotten I had purchased. leaking. The service advisor told me that it was covered by my extended warranty that I forgotten I had purchased. More

by mr.g Verified Customer Verified Customer

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Great team. I did not have to wait long.Explain all the service that was needed to be done. Quick and easy. I did not have to wait long.Explain all the service that was needed to be done. Quick and easy. More

by i805tony Verified Customer Verified Customer

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This my second visit to Schaller for service and my impression is getting worse. Both times I've arrived for service I'm guided into the receiving bay and then, not acknowledged. I sit in my car and pe impression is getting worse. Both times I've arrived for service I'm guided into the receiving bay and then, not acknowledged. I sit in my car and people look at me or I get out of the car and conversations just happen around me. I'm not expecting much, just someone to say we'll be right with you. This visit I needed an oil change and I had a repeated issue of a small leak in one of my tires. I asked for that to be checked again. I also asked if they could just look at the passenger side dash and glove compartment because I was hearing something loose. The person that took down my items said that would be an additional $230.00. I said forget it, I can buy a new tire for less. Thankfully a manager heard me upset with the charge and after explaining that my Accord was purchased in October and Pre-Owned he said they would check the tire and noise at no additional charge. Once they were done I had to remind the tech to check the noise I was hearing from the passenger side. When the service rep came back with the news about the noise he said it was the connection of the rearview mirror to the windshield. This he said would be $40 to replace. I told him no. When I got into my car to leave I could see the loose plastic around the mirror. I pushed it toward the windshield and it clicked into place. Now if that piece costs $40, no problem, but the price isn't what upset me. What I continue to be upset about that the tech. professional didn't even try that. If I could fix it in 2 seconds so could the tech. This consistent lack of customer care is the reason I will not be returning to Schaller for service. More

by bmackay1 Verified Customer Verified Customer

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Helpful video and quick service provided. Helpful review of end result and next steps for next visitors Helpful review of end result and next steps for next visitors More

by andreada_kap Verified Customer Verified Customer

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Great dealership! I have bought several vehicles from Schaller Honda. Great service department. Salesman have always been great for taking care of my needs. I have bought several vehicles from Schaller Honda. Great service department. Salesman have always been great for taking care of my needs. More

by dajuddjr13 Verified Customer Verified Customer

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Not bad all went well. I was able to go home in a safely time. I was able to go home in a safely time. More

by jose.vigo6374 Verified Customer Verified Customer

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dylan communicated well, explaining process. He reviewed the findings from serv ice and overall did a good job He reviewed the findings from serv ice and overall did a good job More

by kmkim7301 Verified Customer Verified Customer

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Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his professionalism and expertise. He is nice to everyone. There were others involved but I did not take their names. The on line review required me to rate other people I do not know and did not work with. Because of the great experience I gave them all a five star review however I cannot honestly say i worked with any of them. I do not understand by the review is requiring me to write, it just says keep going! More

by MNAGY1 Verified Customer Verified Customer

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Nice muy buen servicio y atenciones en todos los servicios atenciones al cliente bien 🙏lo recomiendo servicios atenciones al cliente bien 🙏lo recomiendo More

by franklindj8 Verified Customer Verified Customer

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