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174 Reviews of Yira 'GiGi' Roldan
Verified Customer
September 06, 2024
I was not told that I the shuttle could not take me back home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and this would have been a determining factor for this service time. An UNEXCEPTABLE three hour wait for tire rotation and oil change ensued. Gigi was helpful in making sure repairs promised last service were completed this time around. More
by garyterni
Other Employees Tagged: Rich Small
September 04, 2024
Manager and mechanic refused to acknowledge problem despite input from colleague bad servic bad service despite input from colleague bad servic bad service More
by No
Other Employees Tagged: Christopher "CP" Slicker
September 03, 2024
I brought my car in because it had automatic ly braked when there was no one in front of me on three occasions. On one of these occasions there was a van behind me and they were very upset that my car was when there was no one in front of me on three occasions. On one of these occasions there was a van behind me and they were very upset that my car was stopping for no apparent reason and they were yelling as they passed me. It is very concerning that I have no way of knowing when this might happen and I am concerned I could get rear ended. My car is still under warranty. I was told by the person in charge of repairs that they were told not to address the problem at all unless they can duplicate it. I am very disappointed that with a problem this potentially dangerous the dealership repair department has a verbalized hands off policy. When I was discussing this with Chris another person who overheard the conversation told me she had a similar problem and was told the same thing. More
by mydapeace
Other Employees Tagged: Christopher "CP" Slicker
September 01, 2024
Very rude customer service! Had to wait over 2 hrs for oil change and small issue with car. Car was purchased from same dealer and still under warranty. Had to wait over 2 hrs for oil change and small issue with car. Car was purchased from same dealer and still under warranty. More
by asim0183
August 30, 2024
Good service experience when trying to get and program a spare key for our Honda. spare key for our Honda. More
by elizabethsolano
Other Employees Tagged: Christopher "CP" Slicker
August 30, 2024
I like the service provided at this dealer and when ever there is a problem the service team goes above and beyond to help me out. there is a problem the service team goes above and beyond to help me out. More
by fdotburgos
Other Employees Tagged: Christopher "CP" Slicker
August 29, 2024
We got charged for tires rotation but the tires position still the same we bought the car for service! What do you think? still the same we bought the car for service! What do you think? More
by jasper7699
Other Employees Tagged: Christopher "CP" Slicker
August 28, 2024
Disappointed , unprofessional, waste of time, unnecessary, lack of communication, issues were not resolved, not recommended unnecessary, lack of communication, issues were not resolved, not recommended More
by joanna.czupryna
Other Employees Tagged: Christopher "CP" Slicker
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