Yira 'GiGi' Roldan
Yira 'GiGi' Roldan at Schaller Honda

Yira 'GiGi' Roldan

Service Advisor

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.6
171 Reviews
4.6

171 Reviews

Write a Review

171 Reviews of Yira 'GiGi' Roldan

February 28, 2025

Dealership Rating
Employee Rating

I found every area to be very efficient and professional. I know you're under construction and things did move along smoothly. JJ was very kind and attentive to my feelings and needs. I came in to try to More

by ruth.parise
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Schaller Honda responded

Thank you, Ruth! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

January 28, 2025

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Employee Rating

Christopher, a very good man and very helpful with everyone. I pray for his good health and welfare in honda fact. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher "CP" Slicker

Jan 28, 2025

Schaller Honda responded

Thank you, Robet, so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

December 28, 2024

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Everyone was very courteous and helpful during the purchase and service of my 2025 Honda Passport. We had a great car buying experience. Our salesperson, Patryk, was very helpful and knowledgeable. He More

by kennelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2024

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Employee Rating

Great customer service. Great people. Rich, Mike, Dillon, Frank, Pat, and others were respectful and professional. More

by thaleshro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

October 01, 2024

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Employee Rating

Very helpful sakes and financial associates. Eli helped me find the right car and Frank was very helpful and great to desl with More

by aburns4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Frank Williams

Oct 01, 2024

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2024

Dealership Rating
Employee Rating

Car looked so much better than when I brought it in. Love to get a clean car. More

by MELWELL860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher "CP" Slicker

Sep 09, 2024

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2024

Dealership Rating
Employee Rating

The service technicians were very diligent on their technical knowledge. They provided me what was needed for my vehicle repairs. More

by Sylvester A. Esangbedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Schaller Honda responded

Hi Sylvester: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2024

Dealership Rating
Employee Rating

Me atendieron con educación la persona quien me atendió fue amable solucionaron el mantenimiento de mi honda crv More

by Wilson cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Schaller Honda responded

Thank you, Wilson, for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

September 06, 2024

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Employee Rating

I was not told that I the shuttle could not take me back home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and More

by garyterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Small

Sep 06, 2024

Schaller Honda responded

Providing a positive experience is our top priority, Gary, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 04, 2024

Dealership Rating
Employee Rating

Manager and mechanic refused to acknowledge problem despite input from colleague bad servic bad service More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher "CP" Slicker

Sep 06, 2024

Schaller Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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