Yanuel Rosell

I had a frustrating experience with the service department at Bomnin Chevrolet. I brought my car in multiple times for the same issue, and every time I was met with unprofessionalism and a lack of department at Bomnin Chevrolet. I brought my car in multiple times for the same issue, and every time I was met with unprofessionalism and a lack of communication. After dropping off my car, I would wait days without any updates on its status. When I finally called to check in, it felt like my concerns were an afterthought. They didn’t seem to have looked at my car until several days later, which only added to my frustration. Despite my efforts to be patient and understanding, they failed to fix the problem. It’s disappointing to feel like my time have been wasted. I would not recommend this dealership's service department based on my experience. More

by AR26306 Verified Customer Verified Customer

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Absolutely amazing they have great customer service they were fast efficient and I recommend boomin chevy auto to everyone were fast efficient and I recommend boomin chevy auto to everyone More

by TG.MILLER94 Verified Customer Verified Customer

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John was an excellent salesman and he also knew everything about the vehicle we were looking for all of the features on the vehicles Great work and excellent service thank you John everything about the vehicle we were looking for all of the features on the vehicles Great work and excellent service thank you John More

by CLAUDIOEID Verified Customer Verified Customer

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We were very happy with our purchase from Bomnin. Working with Eddie was a great experience. We did the entire transaction via phone and texting and email. Eddie was professional and was there with e Working with Eddie was a great experience. We did the entire transaction via phone and texting and email. Eddie was professional and was there with every answer! Professional with a personality. We would recommend Bomnin Manassas to our friends and family. We even had the car shipped from VA to WI…….. we would do it again! More

by Satisfied Customers in WI Verified Customer Verified Customer

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Our salesman Keith was awesome! Our only issue was with the detailing upon delivery. Wax was left all over the side of the car..The manager took care of it and the car was redone to Our only issue was with the detailing upon delivery. Wax was left all over the side of the car..The manager took care of it and the car was redone to perfection. More

by albertmcnally16 Verified Customer Verified Customer

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Eddie was extremely helpful. Everyone did a great job finding the car of my dreams- at least the one I could afford. Very friendly and most helpful group of professionals. Lov Everyone did a great job finding the car of my dreams- at least the one I could afford. Very friendly and most helpful group of professionals. Loving my new Trax! More

by rosalhenry1947 Verified Customer Verified Customer

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Never on same page when call then go in person. Was told to put new tires on work van and only put two new tires on back and left bald ones on front Was told to put new tires on work van and only put two new tires on back and left bald ones on front More

by Cneff Verified Customer Verified Customer

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Leighton hardware was the consummate professional. Very kind and always patient. It was a very nice buying experience. Very kind and always patient. It was a very nice buying experience. More

by davidgmorningstar Verified Customer Verified Customer

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Can there be a negative star? Appointment was made 5/21 for 5/28 service at 7:00 am. I was told this was a same day service appointment. Vehicle was dropped off the night befor Appointment was made 5/21 for 5/28 service at 7:00 am. I was told this was a same day service appointment. Vehicle was dropped off the night before so was ready for the appointment. I did not receive ANY calls during the day. At 11:45 I called for an update and was told they would check in and call me back. 1.5 hours later I had not heard back so I called again. Was told the vehicle was in the shop, had been there since mid morning and would call back later in the afternoon with an update. At 5:00 I still had not heard and called for an update. After being on hold for 15 minutes I was told the vehicle was still not done and they would call back with an estimate of how long until it was ready. At 6:00 I went to the shop and was told they couldn’t find any information on the vehicle. After TWENTY minutes it was determined there were parts missing and the service had not been completed. Nothing. 4 scheduled items, nothing done after I had been told it was being worked on since “mid morning”. Things happen I get it but there was NO communication through the day. Even when I called there was never a true update or indication this was not going to be done same day. I’m still curious if I hadn’t called or showed up how long it would have taken for them to call me about my vehicle. Wasted an entire day for nothing to be done. Take away here I was lied to all day and had no communication regarding my vehicle. Will never go back. Also I wish this was a one of occasion, but last week when the vehicle was there the first time it was a similar experience. I had no communication either during that visit. I figured that was a one off bad day and decided to go back but clearly that was my biggest mistake was deciding to go back today. More

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Very happy with purchase. Great service. Price was right on. I would return to the dealership. Great service. Price was right on. I would return to the dealership. More

by RKSPEED Verified Customer Verified Customer

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