Yankiel Vilches | Page 30
Service Advisor
Wayne Akers Ford
2010 10th Avenue North
Lake Worth, FL 33461
Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
Spanish
365 Reviews
Write a Review365 Reviews of Yankiel Vilches
May 25, 2023
Great service and customer care. Highly recommend Dealership from Sales to service. Friendly knowledgeable staff Highly recommend Dealership from Sales to service. Friendly knowledgeable staff More
Other Employees Tagged: Shawntal Tomer, Michael Corey , Erik Hoffman, Phillip Simon
May 13, 2023
Great service. Hassle free. I'll be returning for my next maintenance check up soon. Miguel in parts was very helpful with the general questions I had. Hassle free. I'll be returning for my next maintenance check up soon. Miguel in parts was very helpful with the general questions I had. More
Other Employees Tagged: Miguel Chiriguaya
May 09, 2023
hi 2 1 Told when we arrived with an appointment at 7 am Monday that our truck wouldn't even be diagnosed til Wednesday and possibly done by Friday. Yankiel was rude and matter of fact. I explained that had Monday that our truck wouldn't even be diagnosed til Wednesday and possibly done by Friday. Yankiel was rude and matter of fact. I explained that had to get back to NC that day as our vacation was over. He could care less. No empathy and poor customer service. After calling the manager about the issue, we were told not to call the dealership and that we will call when done. That there are other cars besides yours. Just rude people at this dealership. I bought my first truck there many years ago and would never return now after this experience. More
Other Employees Tagged: Yankiel Vilches
May 01, 2023
Great Service always. Thank Yovonne and your staff. I appreciate all your help to take care of my Vehicle needs. Thank Yovonne and your staff. I appreciate all your help to take care of my Vehicle needs. More
Other Employees Tagged: Yovonne Felix, Ben Buchanan, Danielle Mcdiarmid, Yerika Villa , Erik Hoffman
April 28, 2023
Called and asked if I could come in to get a new battery and they told me to come on down and they put a new one in right away. Always been happy with the service. and they told me to come on down and they put a new one in right away. Always been happy with the service. More
Other Employees Tagged: Ben Buchanan
April 25, 2023
Went there for camera recall on Mustang 2017. Had to go back because camera stopped working. They reassured won’t happen again. It’s still happening time after time. My concern is I own another Had to go back because camera stopped working. They reassured won’t happen again. It’s still happening time after time. My concern is I own another Mustang 2016 and will never do business with them. We’ve bought 3 mustangs in that dealership however something is not right with their service. Some change must have happened. More
Other Employees Tagged: Ben Buchanan , Erik Hoffman
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