Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches | Page 30

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.6
365 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

365 Reviews

Write a Review

365 Reviews of Yankiel Vilches

May 25, 2023

Dealership Rating
Employee Rating

Great service and customer care. Highly recommend Dealership from Sales to service. Friendly knowledgeable staff More

by RJELLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawntal Tomer, Michael Corey , Erik Hoffman, Phillip Simon

May 25, 2023

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 21, 2023

Dealership Rating
Employee Rating

Do not like the service and the attitude. Away six months for parts no good More

by felipe_duprey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2023

Wayne Akers Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 21, 2023

Dealership Rating
Employee Rating

Nice people but not willing to solve problems took my truck in several times and not satisfied More

by Tdalton1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2023

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2023

Dealership Rating
Employee Rating

Quick process to drop off and pick up my car for service. Service done in time promised. More

by Asullo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2023

Dealership Rating
Employee Rating

Great service. Hassle free. I'll be returning for my next maintenance check up soon. Miguel in parts was very helpful with the general questions I had. More

by Matthewchiriguaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Chiriguaya

May 15, 2023

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2023

Dealership Rating
Employee Rating

hi 2 1 Told when we arrived with an appointment at 7 am Monday that our truck wouldn't even be diagnosed til Wednesday and possibly done by Friday. Yankiel was rude and matter of fact. I explained that had More

by Mrfred20@gmail.com
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches

May 09, 2023

Wayne Akers Ford responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 01, 2023

Dealership Rating
Employee Rating

Great Service always. Thank Yovonne and your staff. I appreciate all your help to take care of my Vehicle needs. More

by TNC_1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2023

Dealership Rating
Employee Rating

Called and asked if I could come in to get a new battery and they told me to come on down and they put a new one in right away. Always been happy with the service. More

by JKRAMER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan

May 01, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 25, 2023

Dealership Rating
Employee Rating

Went there for camera recall on Mustang 2017. Had to go back because camera stopped working. They reassured won’t happen again. It’s still happening time after time. My concern is I own another More

by Leonoragjakova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Buchanan , Erik Hoffman

Apr 25, 2023

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2023

Dealership Rating
Employee Rating

The service manager, David was a great help and explained everything to us so that we understood. More

by ferry22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Benjamin, Darlene Perez

Apr 17, 2023

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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